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4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%
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Filtered Reviews

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Review Time

Mrs Timi Baer
Marie was very helpful

Marie was very helpful. Much better than the AI interaction.

5
Date of experience: Jul 16, 2025
Ellie
Great customer service

Great customer service - Sundas was very helpful and my issue was resolved within an hour

5
Date of experience: Jul 16, 2025
Trish
Really helpful agents and simple to…

Really helpful agents and simple to follow booking system

5
Date of experience: Jul 16, 2025
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Jo
Use the online chat it answered my…

Use the online chat it answered my question!

5
Date of experience: Jul 16, 2025
Krigby
Excellent service from Ashir

Excellent service from Ashir. I booked the wrong show but it wasn’t a problem, Ashir kept me posted with how to swap them and the status of my booking. Very happy.

5
Date of experience: Jul 16, 2025
Mike Bennett
Prompt and Reassuring response to…

Prompt and Reassuring response to refund query

5
Date of experience: Jul 16, 2025
Bethan Gilbert
Therese was extremely efficient and…

Therese was extremely efficient and helpful in resolving my issues. The matter was resolved without any hassle.

5
Date of experience: Jul 16, 2025
Denise Jane Parsons
Customer Service

Attentive, helpful and understanding when customer services were very busy

5
Date of experience: Jul 16, 2025
Customer Michael bennett
Excellent procedure effortless

5
Date of experience: Jul 16, 2025
Stuart Clarke
Very smooth easy process..

Very smooth easy process... Highly recommended. A+++

5
Date of experience: Jul 16, 2025
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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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