uk

4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%

Filtered Reviews

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Review Time

Сергей Сорокин
Excellent

Excellent, tickets are always on time

5
Date of experience: Jul 15, 2025
Finola Ryan
Where are my tickets?

I have not received my tickets for tomorrow’s event and there is no way to contact AXS. This has been a mess since the get go and the RHS also has a lot to answer for.

1
Date of experience: Jul 15, 2025
Emma Abery
Great service and sorted my problem out…

Great service and sorted my problem out very quick. Thank you

5
Date of experience: Jul 15, 2025
Gillian Martin
Very helpful!

Very helpful. I needed to amend my account via webchat which was easy to do

5
Date of experience: Jul 15, 2025
Alex
absolutely terrible

absolutely terribleabsolutely terrible. monopolising, exploitative company offering no to very very poor customer service. No humans involve, no recourse, just outrageous dynamic pricing and reselling. Impossible to actually purchase tickets without their broken system thinking I'm a Bot and impossible to get through to anyone who can actually o anything about it. Boycott them!

1
Date of experience: Jul 15, 2025
Jason B
great customer service and very helpful

5
Date of experience: Jul 15, 2025
sharon williams
Ridiculous app

Ridiculous app, tickets wouldn't show. Live chat was useless. Had to contact AO Manchester in the end to get puff tickets

1
Date of experience: Jul 15, 2025
StefanH
AXS UK are hard to contact when things…

AXS UK are hard to contact when things go wrong. I can only award three stars because I had to chase them twice, and overall, it took fourteen days to get this issue resolved.

3
Date of experience: Jul 15, 2025
Priscila Caroline
Great customer service

they helped me with changing my name after marriage

5
Date of experience: Jul 15, 2025
Emma
Quick response

Quick response, and my issue was sorted out immediately

5
Date of experience: Jul 15, 2025

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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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