Name: uk
Telephone: 000000000
Rating: 4.1

Stephen Guest

9 months ago

Very helpful in manually booking…

Very helpful in manually booking tickets when the online system kept blocking my attempts to use the system.

Date of experience: Jul 17, 2025

Will Guest

9 months ago

Just had some great customer service…

Just had some great customer service from Elyette despite it being my mistake! I put the wrong email address for my contact, within 10mins of contacting AXS, Elyette had messaged me, corrected my mistake and sent me to tickets by app and e-mail. A breath of fresh air and so nice to be dealt with promptly, thank you, 🙏 ⭐

Date of experience: Jul 17, 2025

Dawn Ward Guest

9 months ago

Very helpful and chatty

Date of experience: Jul 17, 2025

Annette Pereira Guest

9 months ago

AXS treat disabled music lovers with no respect or understanding

This company are shameful in their treatment of people with disabilities , complaint reference number 11655200 is testament to this fact .After the venue was changed by AXS from the easily accessible Utilitia arena to Pulse NEC I found it impossible to walk the distance from entrance to the seating area.I would strongly recommend that anyone with accessibility issues thinks twice before booking they take your money but blame the venue if there is a problem. They then put the responsibility on ME for not researching properly it’s suitability.

Date of experience: Jul 17, 2025

Beeton Guest

9 months ago

I received tickets for The Beachboys…

I received tickets for The Beachboys event and unfortunately they had the wrong name on them.The issue was dealt with straight away without any problems..

Date of experience: Jul 16, 2025

David Bell Guest

9 months ago

RHS Wentworth Woodhouse

This must be in the running for the most unnecessarily complicated app in the world. I only wanted to order 1 FREE car parking ticket for the RHS eventorder no 1023339028

Date of experience: Jul 16, 2025

Annabel Guest

9 months ago

Manny was amazing! Thank you

At a time of pure panic and stress, Manny calmly and quickly responded to my request in speedy timing. Manny understood my request and actioned it quickly! Thank you Manny!