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4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%
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Filtered Reviews

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Review Time

Alena Firestone
Farren was very attentive and responded…

Farren was very attentive and responded quickly. She helped resolve my issue.

5
Date of experience: Oct 14, 2025
Sarah s
Excellent help

Excellent replied super fast and sorted it for me I mispelled my email and was stressed it got sorted.

5
Date of experience: Oct 14, 2025
Mr P Bowden
I received support from Yunus today as…

I received support from Yunus today as I was getting incredibly frustrated with the App and AI Chat Bot. I posted on X.com and Yunus asked me to DM them which I did.They assisted me with my enquiry and resolved it, even checking in later on in the day that I had managed to resolve my issue.I rate the App and AI experience a minus 5, but the support from a human being a massive 5

5
Date of experience: Oct 14, 2025
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Tom Willoughby
Fat Thumbs

the operative i spoke to went above and beyond to help, due to a mistake on my part missing out a letter on my email, they managed to get it all sorted and went above and beyond

5
Date of experience: Oct 14, 2025
Chris Newman
Absolute hero!!

Absolute hero!!! Give Milad a promotion 🫡

5
Date of experience: Oct 14, 2025
Barbara
Kat was really helpful with my enquiry

Kat was really helpful with my enquiry, polite, friendly and i was happy with the outcome. Thank you!☺️

5
Date of experience: Oct 14, 2025
Dhwani
Amazing service

Amazing service! Very quick and thorough! Very grateful to the person who assisted me

5
Date of experience: Oct 14, 2025
Mr Andy Bojke
Excellent Handler

A bit of a wait in the queue but once in, the handler was quick, clear, understanding and sorted my issue out very well and in a helpful manner

5
Date of experience: Oct 14, 2025
Angel Mcauley
i spoke to many people on the live chat…

i spoke to many people on the live chat but the most helpful was anziya she solved my problem within 5 mins and even emailed me to confirm i had sorted everything

5
Date of experience: Oct 14, 2025
Cameron
The customer service by Aniko was…

The customer service by Aniko was fantastic and resolved my problem in no time. was very happy with the experience

5
Date of experience: Oct 14, 2025
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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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