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4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%
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Filtered Reviews

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Review Time

Antony Renwick
Very understanding about unavoidable…

Very understanding about unavoidable person issue. My refund request was actioned immediately.

5
Date of experience: Oct 06, 2025
Vivien Ert
Quick and efficient

Quick response, problem was effectively solved within an hour

5
Date of experience: Oct 06, 2025
Miss Caroline Clarke
Brilliant experience all round

Brilliant experience all round. Spoke to a lady named Maria who was incredibly helpful. She was very well informed and was able to deal with all my questions quickly and efficiently. I bought the tickets I needed easily.

5
Date of experience: Oct 06, 2025
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Lesley Smith
Query answered

Query answered in a timely manner. All sorted. Good service

5
Date of experience: Oct 06, 2025
RS
Great Customer Service!!

Anziya was really prompt and helpful in replying to and sorting out my query. Really great service 😁

5
Date of experience: Oct 05, 2025
D Forrest
Ticket Exchange Made Simple

Ticket Exchange Made SimpleThanks to Chelsea - exchanging tickets was so easy - just how it should be

5
Date of experience: Oct 05, 2025
Martin
PayPal didn't work correctly

PayPal didn't work correctly. Then it timedout, all the images are missing (failed to load). The review panel (this one) is tiny and hard to scroll on mobile with the buttons cut off at the sides

1
Date of experience: Oct 05, 2025
Sue Kates
Perfect

From obtaining tickets to the night of the event was all perfect

5
Date of experience: Oct 05, 2025
Mr Robinson
App to complicated to download tickets

App to complicated

2
Date of experience: Oct 05, 2025
Frank
Absolute clown show

Absolute clown showThey need to employ some IT professions to sort out website and registration. Ever heard of the Customer Journey ?

1
Date of experience: Oct 05, 2025
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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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