uk

4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%

Filtered Reviews

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Review Time

Davina O'Brien
Helpful Help page

I bought tickets through AXS and wanted to transfer them to my daughter who was going to the event. My login stopped working, I tried resetting my password but that didn't work. I went to the help page and received very helpful guidance to get me logged in and able to transfer the tickets. Thanks

5
Date of experience: Oct 03, 2025
Blackwood
thank you Saj

Saj was immensely helpful and so speedy supporting me with me enquiry.

5
Date of experience: Oct 03, 2025
customerMEM
Marie was very helpful

Marie was very helpful. Listened to my issue and explored ways of finding a solution. Thank you Marie. I appreciate the time spent supporting me.

5
Date of experience: Oct 03, 2025
Pragna Patel
Access card to concert

Excellent customer service from Lennon, quick response and efficient.

5
Date of experience: Oct 03, 2025
M. B.
I was helped quickly and…

I was helped quickly and nerve-sparingly ;-)

5
Date of experience: Oct 03, 2025
Christine Newton
Joe was so professional and put me at…

Joe was so professional and put me at ease after a stressful time booking tickets. He listened and gave me time to explain myself. He also said he would get back on an issue which he did . I would say he gave ten out of ten support and advice. I hope if I had an issue I would like to desk with someone like Joe.

5
Date of experience: Oct 03, 2025
Russell Tuck
Very well managed

My enquiry was very well managed and rectified quickly with the minimum of fuss.A simple mistake on my part with a mistyped email address.Well done all

5
Date of experience: Oct 03, 2025
Gayle Williams
Really helpful and replied really…

Really helpful and replied really quickly when I was starting to panic. Thankyoy Farren

5
Date of experience: Oct 03, 2025
Demitry Lyons
Quick replies and very helpful

Anziya was very quick and helpful in helping me with my ticket issue.

5
Date of experience: Oct 03, 2025
Amanda
Was very professional and helped so…

Was very professional and helped so muchResolved the issue quickly

5
Date of experience: Oct 03, 2025

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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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