Name: uk
Telephone: 000000000
Rating: 4.1

Caroline Harris-Saville Guest

Anziya was super helpful!

Anziya was super helpful! I was worried that I wouldn’t be able to get my tickets in time for the concert in a couple of days after realising I had never received any emails about them but Anziya was really great and was able to help me get it sorted after I’d mistakenly used the wrong email address to purchase them. Very quick replies and great customer service!

Date of experience: Sep 13, 2025

Vicki Wusche Guest

7 months ago

Kiera was polite helpful and…

Kiera was polite helpful and knowledgeableMade me feel like a valued customer and went above and beyond to ensure I understood the process :)

Date of experience: Sep 13, 2025

Nir Elperin Guest

7 months ago

Great service

Date of experience: Sep 13, 2025

Leah Backhouse Guest

7 months ago

I had to cancel my tickets and they…

I had to cancel my tickets and they where very understanding and thankfully got a refund

Date of experience: Sep 13, 2025

Seb Powell Guest

7 months ago

Chelsea was great

Chelsea was great. Helped me with account troubles.

Date of experience: Sep 13, 2025

Sabine Pevy Guest

7 months ago

AXS customer service very helpful

Had a problem signing into my AXS mobile app and the AXS customer support, and especially Farren, was excellent in helping to resolve my login problem. Very impressed.

Date of experience: Sep 13, 2025

Mrs Paula Haigh Guest

7 months ago

Five star service from Milad

Milad was absolutely brilliant in helping me this morning.He was very helpful and polite and made ordering my tickets an extremely enjoyable experience.Thank you & I will definitely use this service again ⭐️⭐️⭐️⭐️⭐️

Date of experience: Sep 12, 2025

Jo Spilman Guest

7 months ago

Would give zero if I could.

Would give zero if I could.Terrible experience trying to buy Radiohead tickets. Used one device and one window, waited, verified I am human. Waited and waited. Finally got through to be told I have restricted access and there is absolutely nothing I can do. Same thing happened to my boyfriend and from looking online has happened to many other people. I am not using an Apple device, I do not have a VPN nor private network. None of the not allowed configurations apply to me and yet after waiting all this time I cannot buy tickets. Absolutely gutted. Complete waste of time and utterly ridiculous system. Avoid AXS UK at all costs.Say they have reached out to me on here, but I have heard nothing?

Date of experience: Sep 12, 2025

Shay Beattie Guest

7 months ago

The ticket buying was stressful and…

The ticket buying was stressful and chaos, the chat bot was rubbish but Marie on the help chat was quick and efficient. Thank you

Date of experience: Sep 12, 2025

Neil Visalvanich Guest

7 months ago

Worst ticket buying experience ever

I got a presale code for a Radiohead show. Did everything right, got to the front of the queue and then was booted out of the queue after being accused of being a bot for using hotel internet. After several more attempts and several more “restricted access” messages finally get through only to constantly be told tickets I was selecting were sold out over and over and over again, and then being accused of being a bot again. I woke up at 3am on a work trip to purchase these tickets and AXS not only wasted my time but my sleep too. Horrible.