uk

4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%

Filtered Reviews

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Review Time

Mrs Catherine Muggleton
I kept being mistaken for a bot when I…

I kept being mistaken for a bot when I was trying to look at different seat options. Ended up using 2 different browsers on my phone and then resorting to the laptop which didn't work first time either. All a bit of a pallaver but got there in the end.

2
Date of experience: Sep 15, 2025
Audrey Heywood
Customer service advisor was very…

Customer service advisor was very welcoming, polite and understanding. I was very happy with their level of professionalism.

5
Date of experience: Sep 15, 2025
Claire Whitaker
Helpful & friendly colleague

Helpful & friendly colleague

5
Date of experience: Sep 15, 2025
Mgarlin
Great help and really quick

Great help and really quick, thank you!

5
Date of experience: Sep 15, 2025
Paul
Absolute fantastic service from Holly…

Absolute fantastic service from Holly after realising purchased tickets were in the wrong block and unable to contact via the phone Reached out via socials and all sorted once contact established

5
Date of experience: Sep 15, 2025
Alison Baker
Professional

Professional, fast response, Sundas solved my query in one response. Excellent customer service experience

5
Date of experience: Sep 14, 2025
Alain Lewis
Benjamin dealt with my query swiftly…

Benjamin dealt with my query swiftly and with great care

5
Date of experience: Sep 14, 2025
ste williams
Had an issue with my booking

Had an issue with my booking, unfortunately there were no more companion seats but Kat was able to refund me. Great customer service

5
Date of experience: Sep 14, 2025
Adrian
Franky quickly corrected my error.

I had made a booking mistake and Franky quickly, and without fuss, corrected the mistake. Thank you. Enabled us to see Abba Voyage on Sunday, and it was very good.

5
Date of experience: Sep 14, 2025
Seb Powell
Chelsea was great

Chelsea was great. Helped me with account troubles.

5
Date of experience: Sep 13, 2025

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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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