uk

4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%

Filtered Reviews

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Review Time

Having spent a vast amount of time…

Having spent a vast amount of time trying to find answers online Milad put my mind at ease and completed the booking for me. He was extremely polite and helpful

5
Date of experience: Sep 15, 2025
Belabalou
Patient service

5
Date of experience: Sep 15, 2025
Hugh
Experience was with a human and not AI.

Experience was with a human and not AI.

5
Date of experience: Sep 15, 2025
Thomas Brewster
Great customer service

Sundas was very helpful and resolved my problem very quickly.

5
Date of experience: Sep 15, 2025
Cody Smith
Amazing help for disabled people

Ben was really kind and helpful with assisting me with a problem. As a disabled person, he made me feel very comfortable and was happy to help with whatever question I had Thank you again!

5
Date of experience: Sep 15, 2025
Mrs Catherine Muggleton
I kept being mistaken for a bot when I…

I kept being mistaken for a bot when I was trying to look at different seat options. Ended up using 2 different browsers on my phone and then resorting to the laptop which didn't work first time either. All a bit of a pallaver but got there in the end.

2
Date of experience: Sep 15, 2025
Deidre Davis
Excellent service

Really helpful and dealt with my problem quickly and politely.

5
Date of experience: Sep 15, 2025
Audrey Heywood
Customer service advisor was very…

Customer service advisor was very welcoming, polite and understanding. I was very happy with their level of professionalism.

5
Date of experience: Sep 15, 2025
Theo Shakes
Aniko nailed a speedy response to my…

Aniko nailed a speedy response to my problem. Brudda deserves a raise.Thanks again!

5
Date of experience: Sep 15, 2025
Claire Whitaker
Helpful & friendly colleague

Helpful & friendly colleague

5
Date of experience: Sep 15, 2025

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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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