Name: uk
Telephone: 000000000
Rating: 4.1

manisha patel Guest

Rubbish

Tried to buy tickets. The platform let's you select ticket then press buy and a sign comes up saying oops. Seat not available. Sometimes log me out thinking I'm a bot. I'm a human. Seriously fix the website. Would not recommend this platform.

Date of experience: Sep 16, 2025

Miss D Guest

7 months ago

Call and talk to the friendly staff!!

I spoke to two separate staff members Enelit and Sunbas, who were very helpful and supportive to get me through the process.

Date of experience: Sep 16, 2025

Lyra Head Guest

7 months ago

Its hard to find the helpline

Its hard to find the helpline, but once you do its very helpful and gets back to you quickly.

Date of experience: Sep 16, 2025

Belindagavin Banger Guest

7 months ago

Initially the responder was quick and…

Initially the responder was quick and efficient, but when I asked another question in reply. There was no response at all.

Date of experience: Sep 16, 2025

Francomberebecca Guest

7 months ago

staff were amazing

The lady on the phone was a massive help, i was unable to order tickets online - she managed to get them for me which then led to problems with payments due to bank and approvals - issues were resolved but the patience of the lady on the phone was amazing, she tried all ways to get this actioned and we finally got there after 45 mins.

Date of experience: Sep 16, 2025

Nicola Guest

7 months ago

They block the wifi. Use mobile data.

I was trying to get tickets but you blocked my IP because you thought I was a bot?!?! How am I supposed to get tickets if I don't try clicking more than once? On mobile data it worked a bit more but still the same. Because of you I couldn't take them of course.

Date of experience: Sep 16, 2025

JM O Guest

7 months ago

Customer service as it should be!

Farren was great & helpful.was good to be able to communicate with same customer agent from the beginning to the end

Date of experience: Sep 16, 2025

Sophia Phills Guest

7 months ago

logging into my AXS…

I had an issue with logging into my AXS account which was resolved quickly so i could access my tickets.

Date of experience: Sep 16, 2025

Mrs Catherine Muggleton Guest

7 months ago

I kept being mistaken for a bot when I…

I kept being mistaken for a bot when I was trying to look at different seat options. Ended up using 2 different browsers on my phone and then resorting to the laptop which didn't work first time either. All a bit of a pallaver but got there in the end.

Date of experience: Sep 15, 2025

David Lowther Guest

7 months ago

I was called a bot

I was called a bot! All I wanted was to see if I could get a couple of tickets to see A CCR tribute band in Whitley Bay. Spoke to a proper bot prefix ro magic eh.Followed all procedures listed pathetic.