unndr.com

3.9
3.9 Based on 198 reviews

Essential By Design. At Unndr, we’re passionate about creating underwear that makes people feel confident, comfortable, and excited to wear. Based in the UK, we design beautiful sets and offer a subscription service that brings new, unique styles straigh...

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Average Rating

3.9

/
5

198 Reviews

5 Star
65%
4 Star
6%
3 Star
2%
2 Star
6%
1 Star
21%

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Chris Parker
The dreamiest company! xxx

The dreamiest company! The perfect choice for any lingerie lover who is wanting an easy way to boost your collection each month. The designs are so unique, with May being a favourite of mine so far. Cannot wait to see what is next xx

5
Date of experience: Jul 05, 2024
Sapphire A.
Exceptional service

Due to being away to work for 3 months, my subscription parcels got sent back to the courier because i wasnt able to pick them up. I emailed the Unndr team with this issue and they did an amazing job of emailing me back quickly and shipping the lost parcels. Im looking forward to getting the 3 previous parcels and the july one. So 4 sets to open. Im very excited!

5
Date of experience: Jul 05, 2024
Olby54
Absolutely obsessed!

Absolutely obsessed with my monthly subscription! Found Unndr through an Instagram AD and the marketing is chefs kiss but the boxes themselves are on another level! Unndr have been amazing from the start of my subscription & the customer service team have been amazing on jumping on any issues I’ve faced with external payment issues making sure I still get my monthly set. 10/10 would recommend x

5
Date of experience: Jul 03, 2024
Shepherd Reed
Ask question

The quickness of the response !

5
Date of experience: Jul 03, 2024
Cara Walker
Am subscribed for the monthly set box…

Am subscribed for the monthly set box and I am never disappointed, always so beautiful ! Recently I emailed to say one of my bras was a bit faulty because the strap and snapped without much use and they got back to me immediately saying they would send a new one , absolutely outstanding communication and service thankyou so much !! Xx

5
Date of experience: Jul 02, 2024
Sutton
Great customer service

Great customer service. The first set didn’t fit so I changed my sizing on the website. Next order came and was still wrong old size. So I emailed to ask why it wasn’t changed. They said it was after the deadline but they sent me out a brand new set with the correct sizing. Thank you!

5
Date of experience: Jul 01, 2024
Phillipps Wilson
Sizing is not consistent

The sizing is horrible. This company is not big girl friendly. Such a shame.

1
Date of experience: Jun 26, 2024
TF71
Great quality

It’s amazing quality and so comfortable and just overall gorgeous. I’ve never really worn lingerie before but this just made me so excited about the whole concept

5
Date of experience: Jun 24, 2024
Velma Wilson
Their customer service is so great

Their customer service is so great. I made a mistake with the sizing and they were so helpful and quick with their replies. Genuinely kind staff.

5
Date of experience: Jun 22, 2024
Willow Turner
Their customer service is so great

Their customer service is so great. I had an issue with my order and they helped me sort it so quickly and were so nice.

5
Date of experience: Jun 22, 2024

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Business Details

  • Essential By Design.

    At Unndr, we’re passionate about creating underwear that makes people feel confident, comfortable, and excited to wear. Based in the UK, we design beautiful sets and offer a subscription service that brings new, unique styles straight to your door each month.

    We care deeply about our customers and are always here to help with sizing, orders, and anything in between.

    Every piece we release is made with attention to detail and quality - because you deserve underwear that feels as good as it looks.See more

  • email hey@unndr.com
  • language https://www.unndr.com

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