Review Time
I came across Unndr on instagram a few months back and I loved the idea of having an underwear subscription. Every month, a surprise through the letter box. The packaging is beautiful. The sets are always neatly folded and wrapped. They are true to size…I am a size 8-10. Small bust like 34B (on a good day). I love the fact there is no padding. The bras are adjustable so they fit me perfectly. Medium fits my bottom fine :) I have probably 7 sets now and they’re ALL BEAUTIFUL. October’s set however…whew blew me away! I don’t buy these for a guy…I buy them for ME! To make me feel good in them. If I happen to meet a guy he gets to appreciate them too ;)I finally have sexy underwear including a suspender belt and suspenders to go around my legs! They have covered it all!!Genuinely look forward to each box arriving to see what is the next design.
Great experience with unndr, had a little issue with sizing for my girlfriend. But they were more than accommodating giving me a full refund and swapping out the sizes for the next box. They also said that if the sizes were not right the next time to get in touch and they would sort it out. No issue is too big. She loves the underwear Unbelievably good customer service. Thank you.
Ordered beginning of August, now the end of September and still haven’t received anything. Now it appears my order is ready for delivery but before it can arrive i have to pay over 40 euro extra (above the already payed amount for delivery) otherwise the item will be sent back! Absolutely do NOT recommend ordering with this scam company. Worst experience!
Bought a set couple months ago. I’ve only worn the bra 2 times and I put it in the wash… and the bra has broken. All twisted up and the metal underwire has come out. I usually wear lounge bras and they don’t have a problem going in the washing machine, so I thought these would be a problem. But I thought wrong. I’ve just looked on the site about garment care and it does say to hand wash it… but still only put it in the wash once and it ended up like this… if I can send a picture I would but the best way to describe it, is someone kept twisting it to the point that you can’t untwist it, and metal poking out from both cups.
I just received the September box and it is absolutely gorgeous! Unfortunately the bra size is wrong but I emailed them and they fixed the issue (and the size for future orders) almost immediately.They know what they’re doing, being professional and making us feel beautiful. Thank you Unndr 🫶🏻
I ordered two sets for my partner. The first set (rose matcha) was so nice and fit perfectly. The second one (berry bouquet) didn't fit quite as nicely, so I inquired as for returns. Got a response within 5 minutes, offered a new size or a refund and was just greeted very warmly. We were able to resolve the issues with the second set very quickly and overall we are very happy with the look and quality of the 1st set. Will definitely be coming back here, as they have shown nothing but care for their product and customers in my experience.
I am in LOVE with Unndr. The sets are beautiful and great quality. I purchased the monthly subscription and also the Rose Matcha set. I had to size up and the customer services was fantastic sorted so quickly. Would highly recommend and I can’t wait to see what designs come over the next months!
Unfortunately I have not had a great experience with these guys. I followed the sizing guide and the first set didn’t fit, fair enough, I didn’t complain but asked them to change my size, which they Advised they did as it didn’t work on the website, they then sent me both the wrong size and sent wonky stitched garments. I really wanted to love this company but I’m out £80 with no wearable sets.Update - unfortunately the set was sold out by the time my replacement was due to get dispatched and I was quite upset, however Jess in the team went out of her way to be extremely patient with me, came up with an amazing compromise and helped me every step of the way.Her customer service is 10/10 and whilst I have not renewed my subscription for now, if I ever do it will be because of her and how she dealt with me, she’s definitely an asset to your team. Thank you Jess!
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Essential By Design.
At Unndr, we’re passionate about creating underwear that makes people feel confident, comfortable, and excited to wear. Based in the UK, we design beautiful sets and offer a subscription service that brings new, unique styles straight to your door each month.
We care deeply about our customers and are always here to help with sizing, orders, and anything in between.
Every piece we release is made with attention to detail and quality - because you deserve underwear that feels as good as it looks.See more
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