Review Time
Idk man… this seemed like a great idea but it’s been a month and a half since i ordered and they are still “preparing my shipment”. In the time that it takes for them to deliver the damned thing I could have written and recorded a full length album or hiked the Appalachian trail. I guess if you live in the UK it might be worth it, but as far as the US goes…I wouldn’t recommend it to a friend, likely not an enemy either. I will expect my shipment to be incredibly well prepared.
I’ve bought two of the satin sets of underwear from this company and both have been beautiful but also really comfortable to wear which is so refreshing. One of the sets had a small charm missing and they immediately sent me out another bra so wonderful customer service- thank you.
Extremely disappointed. After finding unndr on social media I purchased a subscription only to find the lingerie is cheaply made and poor quality and the fit is extremely off. I received a two piece set when I paid for a full lingerie set that was nothing like the sets they had released in the past. Charging the same while offering less. I purchased two of their collection sets with my subscription only to find that they were the same designs found on shein as well as designs from other smaller UK brands. They claim to be the first UK lingerie subscription service when other smaller brands have been doing so before them. I feel extremely mislead and annoyed after having my returns request rejected. I found that the actual product did not meet the hype from their social media you're essentially paying for cheap surprise lingerie with a few flyers.
I've been a subscriber to Unndr for over a year now, and unfortunately, there's been a noticeable decline in the quality of the items we’re receiving—something that became particularly apparent after the price increase from £33 to £37.SIZING The sizing has consistently worsened. For context, I’m a Medium in nearly every other brand and not large-chested. My body shape has actually become smaller since subscribing. I originally started with a size Large, then had to size up to an XL after a few boxes. While I really appreciated the smooth exchange process, more recently the sizing seems even smaller—my most recent set feels like I’d need to go up another size, which is frustrating and inconsistent. QUALITY The quality has dropped significantly compared to when I first subscribed. Despite not wearing the sets very often, I’ve experienced multiple breakages—straps snapping, threads coming loose, and decorative details falling off. It feels like the materials and workmanship have gone downhill. APRILS SETThis month’s box was especially disappointing. We usually receive a 3-piece set, but April’s included only two items, despite being charged the same full price. I contacted customer service, and they said it was based on feedback requesting more “everyday sets.” Even if that’s the case, they could have still included three pieces to give customers the choice.To make things worse, the bra included this month is nearly identical to last April’s design—just a different colour and lace pattern. One of the reasons I subscribed to Unndr was for variety, and this felt like a recycled design, which defeats the purpose of a subscription.They also typically include a small gift like a tea bag, but this time the only “freebie” was a sticker—something I’ve received in nearly every box along with another item. The presentation also lacked the usual care: instead of the set being wrapped in tissue paper inside a nicely designed box, it was simply placed inside a plain, small box with little attention to detail.When they raised the price, they said they were “Levelling-Up Our Luxury”, but it really feels like the opposite.
Although the experience of unpacking the order is very nice, the packaging being very cute, the quality and sizing are quite bad. Considering the sizing for bras doesn’t follow the ordinary sizing, you won’t get a proper fit. As to the quality, it feels very cheap and unpleasant, one of my items has just ripped after only a few months of (rare) wear.
This was my first set of lingerie I have recieved from Unndr. I subscribed to their quarterly subscription. Although delivery was delayed they communicated with me well and once my set arrived I couldn’t even be mad. Absolutely stunning and made me feel so confident! I can’t wait for my next set to arrive 🤩❤️
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Essential By Design.
At Unndr, we’re passionate about creating underwear that makes people feel confident, comfortable, and excited to wear. Based in the UK, we design beautiful sets and offer a subscription service that brings new, unique styles straight to your door each month.
We care deeply about our customers and are always here to help with sizing, orders, and anything in between.
Every piece we release is made with attention to detail and quality - because you deserve underwear that feels as good as it looks.See more
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