Review Time
Amazing in so many ways but wnds up with knickers! Stunning lilac and yellow such a great combination My partner was so so disappointed to see knockers instead of a thong! Second time a subscription arrived that has disappointed! So much so we are cancelling
Their customer service is great! I had a problem with the sizing of a bra and they offered to send another, reducing significantly the stress around the purchasing experience and making it feel like an overall tailor-made product.The set came in and it was very pretty, along with a couple of self care gifts, it made me feel super empowered and feminine which is I guess the idea of the brand.The attention to detail in both client handling and the products is incredible! will surely purchase again :)
Ordered my first subscription box which came very neatly packaged. Unfortunately being my first order and not knowing the sizing the bra size was too small so requested a larger size. Very quick response through instagram and then email exchange and they sent out a larger size - I look forward to the next set!
I had to contact Unndr due to making an error when choosing the sizing of my sets . They were really helpful when responding and although I had made an error they were kind enough to replace the items I had bought to the correct sizing for free ! The sets are beautiful and amazing quality , I would highly recommend
I had placed an order for two sets, when they arrived parts of the order were missing. The help team were SO lovely and helpful and you can really see the dedication the whole team put into making unndr an enjoyable experience. It was so easy to fix the issue and the communication is some of the best ive had. Will definetly be buying from there again :)
I ordered my first subscription box after a friend recommended them. As a bigger bust girlie bras a super expensive and the price of these sets i thought were amazing value for money. The box arrived, and its beautifully packaged and the underwear is beautiful. The bottoms and suspender belt fitted perfect. The bra fits however slightly small on the bust. I am a 38E and i ordered a 2XL. The back is quite stretchy so was not as tight, the cups were slightly on the smaller side so doesn't fit perfectly. However, its kind of expected as they're sizing is not in cup sizes. I did email to ask if i was to size down so the back fitted better would the cup size be smaller as the sizing chart suggests a XL would fit a 36E. However after trying the 2XL i am not sure it would. The emailed back really quickly, couldn't fault their customer service. And even though the sizing isnt spot on, the sets are beautiful and for the price you can't complain.I would love for this brand to be able to increase the accuracy of their bra sizing, but also understand this is probably difficult for a small brand and their costing. Having said all that, i will continue to keep my subscription and i cannot wait for my next box.
I had an issue with delivery were the delivery company said they attempted to deliver when they hadn’t I was so worried it wouldn’t arrived contacted unndr. They were brilliant replied straight away assured me I would get the set one way or another. They asked me to keep them posted and thankfully it arrived. Love the sets every month and can’t wait for the surprise at the start of each month. Thank you again for being brilliant.
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Essential By Design.
At Unndr, we’re passionate about creating underwear that makes people feel confident, comfortable, and excited to wear. Based in the UK, we design beautiful sets and offer a subscription service that brings new, unique styles straight to your door each month.
We care deeply about our customers and are always here to help with sizing, orders, and anything in between.
Every piece we release is made with attention to detail and quality - because you deserve underwear that feels as good as it looks.See more
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