ups.ie

1.2
1.2 Based on 761 reviews

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Average Rating

1.2

/
5

761 Reviews

5 Star
3%
4 Star
1%
3 Star
1%
2 Star
1%
1 Star
95%

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Tristan Olson
Trash lost my package

1
Date of experience: Oct 15, 2024
Mocke
€3000 Mac left in front of the door

The UPS courier left MacBook worth €3000 in front of the door. Signature was required.Who signed this delivery??? Not me !!!Disaster !!!!!

1
Date of experience: Oct 14, 2024
Jonnie Lewis
Worst and most incompetent delivery…

Worst and most incompetent delivery company, do never use them!!Everything from customer service, to handling and homepage is really unpleasant and disappointing. They promised me 3 times today by phone that it was out to be delivered since it was really essential I had the package due to travelling for a competition. The AP is 40 min by car from home and I’ve been waiting for 3 hours. It was never delivered!! Worst customer service ever and when you call them in Switzerland they only speak in German, French or Italian but they call themselves International, biggest joke ever!!

1
Date of experience: Oct 11, 2024
Mable Clark
Easily the worst delivery company out…

Easily the worst delivery company out there. Charging me the incorrect customs fees and then never replying when I query them. €40 item x 23% VAT= €9.50 but no I’m supposed somehow pay the full €40 plus charges for their “handling”. Disgraceful.

1
Date of experience: Oct 10, 2024
MH79
I will never use UPS again

I will never use UPS again, six times we were told a parcel would be delivered and it never arrived. Eventually I took a day off work to receive the delivery and it never arrived. We were fed with constant excuses and shocking customer service. Three weeks later still no parcel (coming from Scotland to Dublin). It is simply beyond belief.

1
Date of experience: Oct 09, 2024
Gia Anderson
very bad

no way to find out when the delivery could be. nobody contact me any way to know in what time they could be here on delivery.

1
Date of experience: Oct 08, 2024
Kara Carter
Avoid this company

Avoid at all cost.

1
Date of experience: Sep 04, 2024
Marshall Ross
Destroyed my 2000€ parcel and stole…

Destroyed my 2000€ parcel and stole bits from it. Put in a claim 3 weeks ago and heard nothing back so rang them and they said the claim failed. Which I found weird considering they haven't called to the recipient to check the parcel or have asked me for any pictures. Absolute gangsters don't know how they get away with it.

1
Date of experience: Sep 03, 2024
Ray
UPS are crap at delivery

UPS are crap at delivery. Three parcels lost. Two of them forever. They give a time frame which is to the nearest month.I gave them one star only to be able to write this review. I need the parcel by 10.15 as promised. Now I have to leave home without it. Just a chap service all round.Update: contacted UPS to be told the package was delayed in customs. As I was going to Italy for a week I requested a delay on delivery which was agreed to once the parcel reached Sligo depot. After 3 days in Italy I check the tracking no. to discover it has been delivered and is sitting in the rain on my front step??????????? Such incompetent a@#*holes.

1
Date of experience: Sep 03, 2024
Sammy Sanders
Absolutely shocking customer service

Absolutely shocking customer service. Only reading the tracking info off the screen, cannot give any updates outside of what the customer sees, cannot change delivery address until they make a failed delivery and the drivers here just leave packages without signing so a failed delivery is impossible. Therefore no way to intercept a package. Totally unhelpful

1
Date of experience: Sep 02, 2024

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