us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

Filter Reviews

Review Time

Ocean Freeman
Great company great customer service

5
Date of experience: Jan 14, 2022
yevhen
Great quality

Great quality, nice designs, timely delivery!

5
Date of experience: Jan 14, 2022
Sean Ogden
Great Jacket, Crap Customer Service

Purchased a jacket during a Black Friday sale. The jacket was too small so I arranged to exchange it for a larger size. At least that’s what I thought I confirmed. I realized through an automated email that I was receiving a refund of the discounted price with no mention of an exchange. No response to my reminder request that I wanted an exchange. If I wanted the jacket, I would have to buy at full price. Yeah, yeah, boo-effing-hoo. Just don’t scam me thinking I can return and exchange at the same discounted price. I did purchase the jacket again because I liked it that much but will not be buying through Superdry again.

2
Date of experience: Jan 14, 2022
Samuel Hiraldo
Good quality

5
Date of experience: Jan 14, 2022
Mark Alexander
Awesome customer service

Very helpful easy to return items and repurchase online if need be

5
Date of experience: Jan 14, 2022
Derek Richardson
Sizing charts aren't accurate

2
Date of experience: Jan 14, 2022
Johnetta Vargas
The material of these hoodies is top…

The material of these hoodies is top notch!! The fit and feel is second to none!! Keeps you warm and fly !! Superdry is my favorite hands down no questions asked!!

5
Date of experience: Jan 14, 2022
Kyra Hoffner
Fast delivery and my jacket is so warm

Fast delivery and my jacket is so warm. Best winter coat.

5
Date of experience: Jan 14, 2022
Ajey
Worst customer service

Worst customer service. They don’t care about their returning customers. Being a non US brand clearly shows in their rigid policies.

1
Date of experience: Jan 14, 2022
tri nguyen
It’s been 2 months and I didn’t get my…

It’s been 2 months and I didn’t get my refund or my exchange items. Really bad customer service, hardly get any response from their website.

1
Date of experience: Jan 14, 2022

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More