Review Time
This company will over charging the customer with the Mercedes Charge. Although the customer haven’t used their services and gave them a email in canceling the services, they still charge the customer. Although making any complaint, they just ignore the customer.
This company will over charging the customer with the Mercedes Charge. Although the customer haven’t used their services and gave them a email in canceling the services, they still charge the customer. Although making any complaint, they just ignore the customer.
I hd crack in the front windshield , took the car to the mercedes Abu dhabi they replace it buy with the wrong one at the beginning they admited noe they are saying its the right again theya re saying waiting for germany to find the dealer of the winshield how can we trust dealer now Iam very upset iam the one who notived it was different winshield Im dealing only with yhe i. Charge of the maintananve no one from the management to apologise they are all hiding iam still waiting lets see
I hd crack in the front windshield , took the car to the mercedes Abu dhabi they replace it buy with the wrong one at the beginning they admited noe they are saying its the right again theya re saying waiting for germany to find the dealer of the winshield how can we trust dealer now Iam very upset iam the one who notived it was different winshield Im dealing only with yhe i. Charge of the maintananve no one from the management to apologise they are all hiding iam still waiting lets see
I contacted Mercedes Benz UK customer services to get in sight to the service history of a 2 Year old A class that I'm looking to purchase from outside the MB network. My request was, has the vehicle been serviced within the MB network. This information was refused claiming data protection! My annoyance is why could they not answer a simple question as to if the vehicle gas been serviced, I did not ask about ownership details! The person I spoke with was very polite & courteous, I have no issue with them.
I contacted Mercedes Benz UK customer services to get in sight to the service history of a 2 Year old A class that I'm looking to purchase from outside the MB network. My request was, has the vehicle been serviced within the MB network. This information was refused claiming data protection! My annoyance is why could they not answer a simple question as to if the vehicle gas been serviced, I did not ask about ownership details! The person I spoke with was very polite & courteous, I have no issue with them.
I’ve waited five months for a response and the complaint handler Ben Spellman couldn’t have cared less. I got a lengthly email detailing their repeated errors, spoke to Ben and he said that he would refund me the amount unlawfully taken from my account but glazed over it as an act of “goodwill”. They are crooks. Inept, disinterested and wholly incapable of customer service. Do yourself a favour and avoid these clowns.
Very bad services Dear team I hope you doing well I received email from Mercdes your car service due on next 4 weeks I booked service Mercdes Stockport. On 4 June 1030 in the morning I reached Mercdes Benz Stockport and after couple of hours car key given me back because car service due in October it's totally wasting my time and look after this matter and please inform the lady who speak to me in Mercdes Benz. Name. StevieDon’t trust anymore.
I’ve waited five months for a response and the complaint handler Ben Spellman couldn’t have cared less. I got a lengthly email detailing their repeated errors, spoke to Ben and he said that he would refund me the amount unlawfully taken from my account but glazed over it as an act of “goodwill”. They are crooks. Inept, disinterested and wholly incapable of customer service. Do yourself a favour and avoid these clowns.
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