Review Time
This is very bad service. I bought a bed that came to me the WRONG color from the picture on the website. I am very upset because I tried to return the beds and the delivery person did not show up to pick up the return. I decided to keep the bed because i can not take the chance to wait all day again and the pick up not come again. When i opened the bed it has a dent! the new bed is damaged and I am stuck with something I did not want and on top of that is damaged. VERY BAD SERVICE.
This has been the worse online experience ever!They've sent me a table which was in bad conditions. I've contact them immediately to inform them, and after more than two month, I am still waiting for them pick up the item and refund my money.Continuously saying the courier is coming to pick up the item and no one shows off, still have this box around the house and not been given my money back. Useless customer care who will just copy paste the same answer over and over hoping you'll forget about the thing any trying to get away with everything. Not interested at all to solve your problem! Don't buy from them .. they have no idea what they're doing.
25 July despatch made an error I wrote a review. Have tried unsuccessfully to update the review. So will add = the matter was dealt with efficiently by a staff member as the automated web help was unable to help. My other orders have always been reliable. So accidents do happen but it was rectified satisfactorily 🤗
I have received carpet I did not order and have not received 3 items ordered 7th and 9th July with promised 3-5 day delivery. The automated type help does not function as they cannot understand incorrect non ordered delivery made but no correct order delivery. 😢😢😢
I really like vidaXL's online shop, i think to start with, it's very easy to make a purchase and has a good search mechanism wich helps a lot, shipping to Portugal is, in general, fast, it has a good quality vs price and very cool items for different tastes.I bought many times already from this shop, never had problems, only once a piece of wood furniture i had bought arrived a little bit broken, i believe it was from the transport, but staff was really quick answering my email and super helpfull, they sent me a new item which was very much appreciated!Thanks everyone! x
Ordered garden storage,grey. The inside is grey but the outside is dark brown! I said, I can live with it. It's arriving in 2 boxes,two separate shipments?!?Started to build it, almost 200 screws! I said I'm very handy,can do it.Now 1 part is missing! The replay from their customer service is that they will send me the missing part BUT IT WILL TAKE 25 DAYS ?!?!?! 25 Days to get missing part?!?!?High or low season it doesn't matter!!! Missing part should be delivered instantly not after a month!!!!!Never again!!!!!!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
A vidaXL é uma loja online internacional onde pode encontrar tudo o que precisa para a sua casa, jardim, garagem e projetos de bricolage. O nosso conceito baseia-se na oferta de uma vasta gama de produtos que permitem às pessoas "viver bem por menos". Através de soluções simples de redução de custos que não afetam negativamente a qualidade dos produtos, conseguimos tornar os nossos produtos acessíveis ao maior número possível de pessoas. Todos os processos, desde o desenvolvimento de produtos e compras, marketing e vendas, logística e serviços de apoio ao cliente, estão nas nossas mãos. Desta forma, mantemos o controlo total sobre a funcionalidade, a qualidade e os custos dos nossos produtos.See more
linthorpebeds.co.uk
africanjoyflix.com
kipandco.com.au
genuinetools.com
kitchentuneup.com
mueblesuk.com
yellowpop.com
scanpan.eu
weber.com
konnected.io
