vidaxl.pt

2.8
2.8 Based on 166 reviews

A vidaXL é uma loja online internacional onde pode encontrar tudo o que precisa para a sua casa, jardim, garagem e projetos de bricolage. O nosso conceito baseia-se na oferta de uma vasta gama de produtos que permitem às pessoas "viver bem por menos". Atr...

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Average Rating

2.8

/
5

166 Reviews

5 Star
32%
4 Star
12%
3 Star
7%
2 Star
5%
1 Star
44%

Filtered Reviews

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Review Time

Steve Morgan
I am very happy with vidaXL.

I am very happy with vidaXL.It is undoubtedly a virtual store full of variety and with high quality products.The service is professional and if a problem arises, the resolution is immediate and always in line with what the customer wants..Congratulations to everyone who makes this page one of the best solutions for almost everything. Nuno Almeida

5
Date of experience: Jun 15, 2022
Coraline P.
Long, frustrating refund experience.

UPDATE:I am editing my review from one star to three because I can confirm the company did eventually pay my refund along with a €25 euro compensation, so they can be trusted to refund eventually despite it taking a very long time. Gil in customer service was the one who did help push it through, and she was responsive, helpful and professional. So thank you to her for that. ORIGINAL REVIEW:Do not order from this company. I placed an order with them back in February, which I returned in March. Now in June - 3 months later - the money STILL hasn't been returned to my account, meaning they are holding hundreds of euros of my money. I have been back and forth with customer service and they keep promising they will make the refund but they still haven't.

3
Date of experience: Jun 08, 2022
Isabella B.
Best job!

*** Best job!

5
Date of experience: May 31, 2022
Genevieve Taylor
Why did I order from this company again…

Why did I order from this company again I will never learn . I ordered a garden sofa set €529.99 when it arrived I couldn’t believe how bad the quality is the chairs are the size for children the cushions are so thin that you couldn’t sit on them because the metal bars on the seat stick into your back and bum . Asked for a return on Thursday end of business today Monday haven’t heard a thing from the company just an email saying they will be in contact ? Tried there chat app got disconnected twice they said it’s probably there internet? Then got through again to be told nothing they can do I just have to wait for them to contact me . Not messing around put in a claim to paypal

1
Date of experience: May 30, 2022
Sofia Thompson
great product

5
Date of experience: May 27, 2022
Elizabeth Scott
Great beach chairs

Great beach chairs. Super light. Justvwhat we needed. Ordering 2 more.

5
Date of experience: May 14, 2022
drlu74
Very good company with a vast range of…

Very good company with a vast range of products.We are delighted with our order. Quick delivery and competitive prices.

5
Date of experience: May 03, 2022
Luke Quinn
Proximos do cliente e eficientes

3
Date of experience: May 02, 2022
ExOskyEX12
Good products and delivery time.

5
Date of experience: May 01, 2022
Luna Sherman
Ok.Very Good

Ok.Very Good. FIVE STAR

5
Date of experience: Apr 27, 2022

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Business Details

  • A vidaXL é uma loja online internacional onde pode encontrar tudo o que precisa para a sua casa, jardim, garagem e projetos de bricolage. O nosso conceito baseia-se na oferta de uma vasta gama de produtos que permitem às pessoas "viver bem por menos". Através de soluções simples de redução de custos que não afetam negativamente a qualidade dos produtos, conseguimos tornar os nossos produtos acessíveis ao maior número possível de pessoas. Todos os processos, desde o desenvolvimento de produtos e compras, marketing e vendas, logística e serviços de apoio ao cliente, estão nas nossas mãos. Desta forma, mantemos o controlo total sobre a funcionalidade, a qualidade e os custos dos nossos produtos.See more

  • email webservice@vidaxl.pt
  • language https://vidaxl.pt

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