Review Time
The quality of the multiple pair of earrings I've bought is superb! I've never been disappointed!I will continue to purchase from them with the knowledge that they continue to look after me, the customer, long after the sale.My very first online review EVER!
Customer Support was terrific, they kept me informed each time I had a query. I’ve received my order and absolutely love it. I only wish that the maisonette stones were larger on the earrings and ring that I ordered. Nonetheless it’s beautiful
I recently purchased three pairs of earrings and although there was a delay in receiving my order, the wait was absolutely worthwhile. Each pair is stunning, showcasing exceptional craftsmanship and beauty. I highly recommend this company for anyone looking to elevate their jewelry collection.
I am very happy with my purchase. The ring I received is elegant, substantial and very beautiful! I am impressed with the quality of the ring and the dazzle of the 3-carat stone. Customer service was responsive and helpful. Order tracking was a plus.
Placed Order 4900229285 on January 17th for the Nadine Square Wrap Moissanite Hoop Earrings for vacation. The estimated shipping on the order was 12-20 days. The earrings arrived within the estimated timeframe.I was so excited to wear my new earrings. I went out to breakfast on 2/6 and lost 1 earring within 2 hrs of wearing them. Luckily, the restaurant found the earring in the chair cushions, so I immediately reached out Voogmechic customer service 2/9 regarding the earring’s loose clasp. I was informed that silver is a soft material, and it was not a quality issue. I was shocked by the response considering I other silver pieces with years of durability.On 2/10, Voogemechic sent me instructions to fix the clasp myself.On 2/12, I made a second request for a refund, and tha’ts when customer service stopped responding.I have receipts to back up everything stated here!
I have now bought 4 rings and a bracelet from Voogme and I have to say I am delighted by the quality of each piece, so far. The delivery time is worth the wait in my opinion. The pieces I have bought attract compliments from people whenever I wear them. Voogme’s customer service is second to none. They are extremely helpful and responsive, and most importantly (for me) they are human! I have no doubt that I shall buy more in the future.
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At VOOGME, our commitment is crystal clear: to deliver exceptional, high-quality jewelry at the right price. Our journey is inspired by passion, a love for conscientious moissanite jewelry, and the belief that elegance should be within everyone's reach.
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