Review Time
This is one of the most gorgeous sparkling rings I’ve ever owned. It puts natural diamonds to shame on shine and sparkle. It is so beautiful it looks and tests just like a real diamond at a fraction of the cost. I had an issue with sizing their customer service was beyond amazing with their knowledge helpfulness and eagerness to make my purchase correct. There are other moissanite companies out there but I would see no need to ever look any further. VOOGEMECHIC is the best!
I love my rings. Order came in a timely manner however, I did have an issue with losing a stone and customer service was spectacular. I was shipped a replacement immediately. I was very impressed with their customer service and their timely reply. Will definitely use them again.
I ordered a beautiful, radiant-cut, 5.5 ct Moissanite ring in 14k gold, and I do love it! I found customer service to be extremely polite and helpful, and they always got back to me within 24 hours, sometimes sooner. I had contacted them to ask if my ring could be made larger than the sizes offered (I needed an 11 and a half)) and they wrote back yes, and that there would be no extra charge! I had also written to ask when it would be arriving, and got a prompt response saying it would arrive the next week after my message. When I received it, I had trouble finding the '14k' engraving mark inside the band, and got a quick response with a picture of another ring's engraving in its band so I knew where to look. The engraving in mine was there, but was lightly engraved so I had to use my magnifying glass to see it. But it's there! I received it exactly 19 days after my placing the online order, which I think is fine for something coming from China to the States. The packaging was gorgeous, not that that part is so important. But it was, if you are giving it as a gift. I was nervous ordering from a company I did not know, but my ring is sparkly and gorgeous and I will be a repeat customer! Thank you, Voogme!
I loved my 14kt gold moissanite stud earrings. They look amazing and customer service is excellent.I can’t wait to receive the rings I bought as I’m sure I’ll be just as happy and excited with them. Will definitely be buying again.
I was missing one of the rings I ordered and customer service was very helpful. They responded immediately and we checked things on both ends. They put in a new order for the missing item and shipped it right away. I won’t hesitate to order from Voogmechic again.
I recently purchased a pair of diamond stud earrings. I ordered in gold setting and then wanted to exchange for the silver. I then received silver and they were beautiful. I recently had an issue with the earring post. In both cases, for exchange / post, I contacted customer support. In both cases they were extremely helpful and very responsive. They first made the exchange with no hassle and most recently offered a replacement for the broken post. I have to say that I rarely receive this type of customer support so I’m very impressed. Additional, the earrings are stunning. I highly recommend this company and the products they offered.
The products are beautiful and hard to tell from a real diamond. I did have an issue with the clasp of one earring and it fell off and was lost, however customer service was very helpful and responded in a timely manner to replace with a new pair with a different screw clasp. Fingers crossed this works as I really love the earrings.
VOOGMECHIC has been the epitome of excellent customer service. I made two special requests regarding the earrings I purchased and they delivered prompt, exceptional offers to solve my problem. Their product is great and they are beyond responsive. Don’t hesitate to purchase from them.
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At VOOGME, our commitment is crystal clear: to deliver exceptional, high-quality jewelry at the right price. Our journey is inspired by passion, a love for conscientious moissanite jewelry, and the belief that elegance should be within everyone's reach.
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