Review Time
Very great customer service and company! I had a requested to get my ring to be a custom and did great job with communication so we can be a same page which I love that! When I got it in person, it was beautiful and my husband was so impressed how it made! I’m a repeat customer and keep continue to be repeat! You guys won’t be regret with this company! Highly recommended them!
I have been a customer for a very long time. This company has been extremely successful in creating these pieces of jewelry. I’m very pleased and impressed with the quality of each piece that I’ve purchased. The customer services’ response was immediate, when I asked questions, very professional and accommodating. I absolutely adore Voogmechic!!
I had ordered a pair of earrings but made a mistake so when I realized what I did I contacted customer service immediately. They asked me which ones I wanted and exchanged them!!! All I had to do was get the other pair into the mail, give them the tracking# and they shipped the new ones right out!! They're beautiful! I love moissanite. Such beauty for a great price. Voogmechic has quality products at a great price. Customer service is awesome. Thank you!!
I ordered a ring almost three weeks ago. I received confirmation of purchase but after few days I still did not still receive any shipment confirmation. I reached out to customer care multiple times to ask for a tracking status of the product: finally they answered and they offered me a full reimburse and also to send the new ring given the delay and that they did not answer in time. The customer care understood that something was wrong and tried to repair the mistake so thank you Voogme customer care
Please beware of this company! My husband bought me earrings for Christmas which I did not like. I have been trying since January to return them. I have emailed them numerous times. Their website says you can return items but that is not true! I have been given the runaround by email for over 1 month now. The only offer is to pick out new earrings which I do not want to do because I do not trust this company!!
Was worth the wait because the minute I received the item I was blown away on how the value these moissanite diamond screw back studs shined. It also came with an amazing gift box and two GRA certificates of authenticity, thanks guys I will definitely recommend to friends and family.
I have been very happy with everything that I have bought from this company….i have purchased several pairs of earrings, and necklaces, also a tennis bracelet, they are all gorgeous, and appear to be well made. The shipping seems like it takes forever, but I’m always excited to receive my order, so I get impatient.
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At VOOGME, our commitment is crystal clear: to deliver exceptional, high-quality jewelry at the right price. Our journey is inspired by passion, a love for conscientious moissanite jewelry, and the belief that elegance should be within everyone's reach.
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