Review Time
I recently bought a Rogue 3L Sling pack and it is so comfortable! I use it as an everyday carry bag for my Ricoh GRiiiX and accessories. It's big enough to fit everything I carry for that camera plus some extra space for keys, wallet, phone, etc. I wanted to get more dividers to keep things organized so I reached out to customer service through the website and they got back to me almost instantly. Not only was it a very friendly and helpful experience, but they offered the dividers free of charge (I just paid shipping = $5). I was a little worried that it would be a pain to get these extra dividers, but it was breeze. I highly recommend their products and the amazing CS just adds to the experience. Will be supporting this brand more in the future.
I've been a fan since their first kickstarter campaign, the OG PRVKE, and I've also backed a few more campaigns along the way, bought many things along the way. The products are all very innovative, functional and aesthetic. I recently had a warranty claim and it was easy to sort out and I'm happy with the outcome. This further enforces my loyalty and my love for the brand. The company just gets it. Speaking of loyalty, maybe it's time to look at loyalty points(just a suggestion!) If anyone look for a bag that suits their need, i will always recommend them. PS: Please open a regional office in APAC.
I'm a Wandrd gears fan since 2018, multiple project backer of their new launching bag. I was always satisfaying with the quality, features of their bags.And when your product have an defect issue, their warranty lifetime cover is REAL ! My OG D1 Fanny Pack start to have broken zipper after 4 years use, so i'm filled out the form with photo and explanation. In the same day the team reply and found me a solution to replace it for FREE and for the wen version of the D1 ! Exceptionnal ! Never seen this on the market ! Chapeau WANDRD you deserve it !
Bought one of their products from a retailer, unfortuantely the product was defective. I contacted WANDRD for a replacement claim, and they replied promptly. Unfortunately that item has been discontinued from their website, so they gave me equivalent value for a new/different item from their website. Very much satisfied with their response. Great customer service and prompt response!
I purchased my PRVKE backpack 6 years ago. I traveled around the world with my photography gear that entire time without an issue. Great quality! But what blew me away is that I just now got a malfunction with my zipper and they're sending me a brand new backpack. For free! Filing the claim was extremely fast and easy. I'm now a lifelong customer.
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Versatile, functional, and stylish camera bags and accessories, built using premium and durable materials. For the traveler, adventurer, and everyday wanderer.
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