westgateresorts.com

1.6
1.6 Based on 518 reviews

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1.6

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5

518 Reviews

5 Star
6%
4 Star
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3 Star
7%
2 Star
2%
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Stay Clear! Westgate Resorts - Major Disappointment and Loss of $35K

Westgate Resorts salespeople are nothing less than unethical! We are a Military family who were essentially robbed of what was presented as a family vacation in Orlando. Our experience with Westgate quickly turned sour on Day 2 of our stay when we were obligated to attend the Westgate presentation about their timeshare. Long story short we fell for their trap and here we are almost a decade later…with no availability after spending $35,000. We owe NOTHING, and NOTHING is what we are getting, in the way of usability or value. We have written to the CEO directly and received zero response. It is unreasonable, unethical, and unfair to treat families this way. There is no availability because the inventory is being used to lure in their next victims, while continuing to try to collect fees for something you cannot access! Dealing with Westgate has been an overwhelmingly disappointing and frustrating experience. We were coerced into making a hasty decision regarding the purchase of the timeshare, while being deceived and misinformed along the way. As a military member, I feel deeply deceived and misrepresented, having invested a substantial amount of money into a timeshare that has proven utterly unusable. This regrettable experience stands as one of the most profound disappointments of my lifetime, and I fervently hope that no other family, particularly young military families, will endure such misfortune at the hands of Westgate.

1
Date of experience: Feb 06, 2024
Karrie Lewis
From sun-kissed beaches to snow-capped…

From sun-kissed beaches to snow-capped mountains, Westgate Resort offers unbeatable value for every type of traveler. Say yes to new adventure without the financial strain, thanks to Westgate Resort's afforable vacation solution.

4
Date of experience: Feb 05, 2024
Jessica Brown
Salespeople working in your WORST interest

Westgate is horrible and if I could give negative stars on this review, I would. Timeshare companies like them prey on vulnerable individuals, offering false promises and manipulating emotions to secure a sale. My ex-partner and I tried to explain to the representatives that we were uninterested in purchasing a timeshare, but they kept “getting us better deals” to the point where we wasted half a day of our vacation going to this worthless presentation. After several hours of significant pressure, they finally wore us down, and we agreed to sign. Then one of their representatives coached us on what we should say to the loan officer “in order to get approved.” So, looking back on it, it seems they knew that financially, this was not a good investment for us, yet they pressured us to sign it anyway. Don’t sign a timeshare contract with them unless you want to have a financially draining “liability.”

1
Date of experience: Feb 05, 2024
Carroll Cooper
Westgate is a trap they sweet talk you…

Westgate is a trap they sweet talk you into signing at these presentations. They will rather you lose your home just so you can keep paying them their money. Don't fall for their promises they will bleed you dry and not care. They have third party affiates that will hound you every other week promising you free vacations, cruises, and etc if you upgrade your contract.

1
Date of experience: Feb 05, 2024
Lily Cooper
Westgate Resort turn your dream…

Westgate Resort turn your dream vacation into a reality, where every detail is meticulously planned and executed to perfection.Rediscover the joy of travel with Westgate Resort, where every journey is an adventure waiting to be explored.

5
Date of experience: Feb 02, 2024
Franckii75
Venardos Circus in Orlando was…

Venardos Circus in Orlando was enjoyable, but the parking situation was a bit chaotic.

3
Date of experience: Jan 26, 2024
Sinthu
Westgate cocoa Beach Resort are the…

Westgate cocoa Beach Resort are the best, I was there this Christmas with family. good resort for for family bookings just happy enjoyed a lot with my kids and family. The staff there was friendly and helpful. Also the bill was affordable.

4
Date of experience: Jan 25, 2024
Scam artists

We went to Branson in 2017 for a vacation and were lured in by free and discounted tickets. All we had to do is sit through some seminar. We were told it was NOT a timeshare. We could cancel at any time. We had to do a loan to pay off the $4000 membership fee and we were told we couldn't use our membership until the membership was paid off. My husband spoke with a representative to plan a vacation (after we paid off the $4000) and we were told we COULD HAVE used our membership during that time. We never used our membership, but we've been paying the yearly $149 fee. My husband went to cancel our membership and we were told we cannot cancel. Basically, we own a lifetime contract. There is NO WAY OUT. They have lied to us over and over again. I DO NOT RECOMMEND a membership with Westgate Travel Club.

1
Date of experience: Jan 22, 2024
Lara
I found the WOW Loyalty Program to be…

I found the WOW Loyalty Program to be somewhat useful, but it didn't save me as much as I hoped.

3
Date of experience: Jan 18, 2024
Genevieve
If you are looking for a resort to stay…

If you are looking for a resort to stay at in Florida, look not further. Westgates Resort & Spa has a wide variety of activities for you or your family to enjoy. What kinds of things? Bowling, Swimming, Spa-Packages and more. Their tasty Bar/Restaurant which is located next to their onsite market, has wonderful food if your not looking to go far, but want to eat out. After all this you can recharge in one of their lovely rooms, I chose to get a Villa and had a wonderful view of the dock. I was honestly really happy with my stay and would defintely recommend booking a weekend getaway at Westgate Resorts. The staff here are fabulous and really know how to make you feel, at home.

5
Date of experience: Jan 14, 2024

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