Review Time
My partner purchased a 50p coin back in November. She was then signed up without her knowledge to a subscription, they took just under £30 on 6 December. We then had the inconvenience of having to wait for the delivery of the goods (you are charged on the day they despatch them) Once received we promptly returned them on the day of receipt at OUR EXPENSE for goods WE DID NOT ORDER. She informed the post office of her dealings with this company and they told her they have received numerous complaints from people signed up to subscriptions they knew nothing about. We FINALLY received a refund on 19 December, minus our postage charge incurred for returning the coins. She has asked for an additional refund for this out of pocket expense for sending them back, I’m not holding out much hope though if this is how they conduct themselves. STEER CLEAR OR MAKE SURE THEY DO NOT TAKE MONEY FROM YOUR ACCOUNT WHICH YOU DID NOT AUTHORISE.
There are loads of people who have fallen for the same scam as I appear to have.When ordering a promotional item it is not clear you are signing up for a subscription. The first you realise is a few weeks later when an unexpected payment leaves your bank.I believe The Westminster Collection has deliberately designed the process to be misleading knowing that a percentage of people will fall into the trap.The reason I think this is despite loads of reviews on here describing this as a scamAnd misleading, months and months later they haven’t changed things to make it clearer.So, Jennie, when you respond to this all I want to hear is that you have changed your process to make it less misleading. The bank will deal with the rest.
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Historic commemorative coins, stamps and collectables honouring the nation's most important events and anniversaries.
