Review Time
I ordered from Wolfbox the G900 tri-pro. Initially I received the OEM mount bracket but the arm was to small. They reached out to check if everything was ok and when I notified them, immediately they responded and fixed the issue. I also had an issue with the OBD hardwire kit not being compatible with my hybrid Toyota which they handled immediately as well. I am very happy with their service and I recommend them to anyone. The device is excellent as well. Definitely best dashcam and service out there right now.!!!!!!!!!
I bought this front and rear view camera nearly 2 years ago and its worked really well until latley the rear camera stopped working. I emailed for advice and they asked for proof of purchase and sn number then shipped out a new camera. All resolved in a say!!! Great customer service
I bought this front and rear view camera nearly 2 years ago and its worked really well until latley the rear camera stopped working. I emailed for advice and they asked for proof of purchase and sn number then shipped out a new camera. All resolved in a say!!! Great customer service
customer service is above and beyond at Wolfbox. Mark was quick to respond and even followed up to make sure we got everything fixed after a mix up . Real people answer their customer service phone number … not a frustrating bot giving you the same script answers. It was a breath of fresh air to deal with a company that is actually helpful and making sure you’re completely satisfied with their products. I will continue to use and buy from Wolfbox again and again .
Ive had a wolfbox camera for a couple of years now, but recently the hinge on my back camera had rusted off due to the rain, I got in touch with wolfbox, fully prepared to purchase a replacement. After providing them with the details they required they had sent me a new back camera!! Not only where the email replies swift, they got the issue sorted for me so quickly and within a few days the camera has already been delivered. It's a great product and the customer service is impeccable. Highly recommend
I bought a Wolfbox MF100 air duster from Amazon last year and it's been absolutely great. Truly the first gas-free air duster I've found actually works practically.A few days ago I dropped it and the tip broke off. I contacted Wolfbox to ask where I could buy a replacement (it was entirely my fault) and they sent me a new pack of tips, not just the tip I needed but the whole pack!This is excellent customer service, well beyond what I was expecting!
I purchased a dashcam from WolfBox in December. Great product and good quality. The cigarette lighter power plug broke this week. I contacted their customer service and spoke to Mark, who was friendly and customer focused. He arranged for a new power lead to be sent out, and I received it within 3 days. I can't fault the service of this company! It's a breath of fresh air to deal with a company that actually cares. Thank you.
Just purchased the G900 TriPro Dash Cam. I have been emailing Mark at WolfBox Customer service at 05:30 US CST. Fantastic response times, very , very helpful. I WISH other suppliers could be as informative and offer quick responses. Great SERVICE!!!!!!!
I had my Wolfbox pro 900 for a few months when it started jumping from front to back camera on the display. I emailed them and they had me try to update the software. I was getting it so I called a couple of times and they walked me through it. That didn’t work so they sent me right out a new rear camera and new cable. I third the camera first then the cable. Neither worked so they sent me right out a whole new unit. That worked. They responded to emails within a couple of hours usually. Even on Sunday.I understand things aren’t always perfect but their customer service was unbeatable. Mike
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