Review Time
So far, my experience has been quite positive. They accurately understood my situation from the very beginning, which I found surprisingly impressive given that I didn't provide any personal information. Typically, it takes multiple therapy sessions for a professional to grasp your circumstances, often at a high cost. The initial session helped me reflect on my past, present, and future. Overall, this feels like a promising and more budget-friendly approach to therapy.
I'm just starting the program, but it was delivered right away, and the follow-up has been impressive. I'm thrilled with the organization, content, and the guide to get started. I truly believe this guidance will lead to a transformative experience 🙏
Hello, I am still awaiting my remaining refund of AUD $48.89. I signed up for a one-month package on 26 June. You mentioned this does not exist, but that is what I registered for at AUD $35.84. The invoice I downloaded from you (# 08b9cafc-57d2-4144-aa0d-8de8ea6862bd) clearly indicates a ONE-MONTH-PLAN without any reference to "Subscription" or recurring payments at any stage of the invoice, the purchase process, or in any communication. Following my initial payment for this one-month plan, two further unauthorized charges of AUD $97.78 were deducted from my card in the following months. I believe I am entitled to a full refund of these amounts. After numerous emails, you eventually processed two refund amounts - one for $48.89 and another for $97.78. However, I am still waiting for the refund of $48.89, which is the remaining amount you withdrew from my card without authorization. Please process this immediately. Thank you.
I have been attempting to cancel my subscription, but each time I try, I encounter an error. The same issue arises when I use the contact page. How can I cancel my subscription if I am not given access to my account? Is that the intention?
The service provided a clear expectation of self-discovery, allowing me to connect with my true self. However, certain aspects of the registration process could have been communicated more effectively. I'm still unsure if I've successfully downloaded the app link to my home page.
I am not getting any replies to my emails, so I will keep posting here until I can be properly heard and addressed by the company. I am still expecting a full refund for unauthorized transactions, which I am being told I am not entitled to because the company claims it doesn’t provide one-time purchases. When I initially signed up, I received a link to a single invoice, which I can provide if needed. The invoice clearly indicates that I purchased a 1-MONTH PLAN. This should not be treated as a subscription. Charging customers on an ongoing basis after an initial purchase contradicts the nature of a ONE MONTH PLAN. A subscription implies ongoing payments. I never agreed to or received any information about entering into a subscription with recurring charges. I am very cautious when signing up for subscriptions and always ensure I understand the terms. There was no clarity regarding ongoing payments during the sign-up process, and the invoice explicitly stating a One Month Plan should invalidate any claim that I signed up for a subscription. I would like to share the invoice here, but that option isn’t available. Please process my refund as you should have done earlier.
I am still waiting for a portion of my refund after providing clear evidence that I never consented to a subscription purchase back in July. I shared a copy of the invoice I received, which clearly indicated the purchase of a ONE MONTH PLAN only, yet two additional larger amounts were withdrawn from my card by the service in the following months. I have been emailing the company since October 16th without any response. This is absolutely poor business practice. Additionally, I did not find the app particularly useful during my time using it.
If I could rate lower, I would. Unexpected charges appear for services I never agreed to, and when I request a refund, I receive no response. Even the payment platform refuses to assist, siding with the company despite their wrongdoing. I strongly advise avoiding these scammers!
I signed up in October and my card was charged 22.87 by a merchant. In November, I noticed a charge of 62.39 without any receipt or explanation for the increase. There’s no record of an agreed rate, and I don't receive any receipts via email, nor can I find any charge history when logging into my account. This service seems poorly managed overall. I am looking for clarification and an explanation from the company as soon as possible.
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