wowcher.co.uk

3.6
3.6 Based on 1.3K reviews

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Average Rating

3.6

/
5

1.3K Reviews

5 Star
53%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
34%

Filtered Reviews

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Review Time

Chris
Wa online to buy antivirus looking at…

Wa online to buy antivirus looking at Norton and others. Opted for Norton and somehow WITHOUT invitation this rabble managed to hijack my browwe and I ended up paying £14.99 to this con trick. Have made a formal complaint, These nasty vermin are crafty - devious and experts in deception. Read the good reviews but do not belive them the negative reviews are likely to be far more accurate and honet. I have read how they have been forced to pay millions back to customers because of their devious underhand tactics and had their fingers rapped many times by the regulator. Read people who booked holidays were caught with lots of hidden charges that completely negated any saving they claim to offer. I don't like deception - profits are down this year. Do NOT be fooled by these people it is a con. Check the accounts on Companies House is completely free and read all the warnings from the regulator. The enclosed is easily available for all to see and it is free. Yes, the online retailer Wowcher has been "rapped" by regulators, specifically the Competition and Markets Authority (CMA) and the Advertising Standards Authority (ASA), for bad practices including using misleading urgency claims and hidden charges. Competition and Markets Authority (CMA) ActionIn July 2024, following an investigation launched in March 2023, the CMA secured formal undertakings from Wowcher to change its online selling tactics and issue over £4 million in refunds to affected customers. The CMA found that Wowcher's practices potentially breached consumer protection law.

1
Date of experience: Nov 25, 2025
colin
Convert voucher

I would like it easier to convert my voucher

4
Date of experience: Nov 25, 2025
Paul Bradley
I had reservation at first

I had reservation at first, thought it would take ages, but it was quick and easy. Looking forward to receiving the item so I can decide who it would suit.

5
Date of experience: Nov 25, 2025
Jackie  Gibson
Ordering a quilt

Simple to order not much more to say till I receive my quilt

5
Date of experience: Nov 25, 2025
Mr Matt Rogers
Great thank you very much

Great thank you very much

5
Date of experience: Nov 25, 2025
Quick process to order

Quick process to order

5
Date of experience: Nov 25, 2025
paul simmonds
WOWCHER is very good site for great…

WOWCHER is very good site for great deals but make sure you read all the small print before you purchase as you can get caught out then you got to find out our to get a refund as you seam not easy on the WOWCHER app so had to Google it but when I got through they sorted it out very quickly

4
Date of experience: Nov 25, 2025
Lesley Neil
Positive reviews look fake

So many of these 5 star reviews look totally fake. There is no way anyone has ever had a good experience with Wowcher customer service as it's non existent.

1
Date of experience: Nov 25, 2025
Product not delivered as promised

I purchased a software from the platform, but the download link was faulty. When I sought help, they refused to take responsibility and directed me to the supplier. This is unreasonable. I bought from them, not the supplier, and it’s their duty to resolve the issue. Instead of assistance, I received repetitive useless instructions. A very disappointing experience. If problems arise, the company appears more focused on deflecting responsibility than providing solutions.

1
Date of experience: Nov 25, 2025
Rowland Ross
Excellent service and support for first-time use…

Excellent service and great assistance using the voucher for the first time.

5
Date of experience: Nov 25, 2025

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