zopa.com

4.6
4.6 Based on 798 reviews

We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest wit...

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Average Rating

4.6

/
5

798 Reviews

5 Star
85%
4 Star
4%
3 Star
1%
2 Star
2%
1 Star
9%

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Review Time

Mr David Dales
Great website easy to navigate would…

Great website easy to navigate would recommend you try

5
Date of experience: Nov 24, 2025
Marvin Greenstreet
Very good service and cannot fault them…

Very good service and cannot fault them at all .

5
Date of experience: Nov 24, 2025
MR Philip Simms
Always reliable always there for you if…

Always reliable always there for you if you have a problem very good customer care

5
Date of experience: Nov 24, 2025
Helen Tillinghast
Absolutely appalling customer services

Absolutely appalling customer services, rubbish communicators and even their complaints team can’t understand or follow clear explanations 5 phone calls to try to speak to someone and 3 explanations and then the joke is on me about their mislabelling of the term primary! Hey ho. Don’t bother contacting them they just want your money! No one listens!?!

1
Date of experience: Nov 24, 2025
Russell Strange
Started on the Creation app before…

Started on the Creation app before being moved to the Zopa. We have been looking for a different car and found one. However we lost that one but back looking. It was good to know that the money to buy is now there. The whole thing took 2 days to be sanctioned and I was kept in touch through emails and texts. Good service.

5
Date of experience: Nov 24, 2025
Christine Madigan
Easy to use.

Easy to use.

5
Date of experience: Nov 23, 2025
Stephen Deigan
Basically went online used a search engine.

Basically went online used a search engine Zopa came in first , visited their website , filled out some documentation forwarded some documentation , next thing all good , yes would definitely recommend. Thanks.

5
Date of experience: Nov 22, 2025
Mrs Standen
Superb service, products and app with Zopa…

I opened an Biscuit account with Zopa to get their excellent regular saver... wow what a surprise I had... superb service, top class app and excellent communication- recommended!

5
Date of experience: Nov 21, 2025
Sharon Richards
Zopa is a good organisation the website…Straight forward banking great company

Zopa is a good organisation the website is very easy to use. I can log in and everything is there . My credit card my loan. Straight forward banking highly recommend.

5
Date of experience: Nov 21, 2025
Mark
Great interest rates - Easy app to use.

I've just opened the Zopa 'Biscuit' current account, together with a savings account, both regular saver and instant access, plus the credit card facility.All a very easy process so far, despite having a very low credit allowance offered on the credit card (£500..??), that came as a surprise, so I shall just continue to use my existing credit card.Great interest rates and credibility with the kids now as I have a bank account called 'Biscuit'. :-)

5
Date of experience: Nov 21, 2025

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Business Details

  • We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future.

    Need some help with one of your products or would like to get hold of our team? Head to https://www.zopa.com/help to find everything you need.See more

  • language https://www.zopa.com

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