Mazing

Gary & Luke (s1591619) These guys came today to upgrade our broadband. They were really polite & hel

Gary & Luke (s1591619) These guys came today to upgrade our broadband. They were really polite & helpful. Offered help re moving a couple of bits & explained clearly what they were going t...

Wilson Martin

Absolute nonsense of a company. They cancelled a raised ticket for a fault, hung up on my wife then

Absolute nonsense of a company. They cancelled a raised ticket for a fault, hung up on my wife then refuse to answer Vodafone to resolve the situation. Once my contracts up I'll move to someone else....

Mollie-Mae Robinson

Martyn and Brandon were extremely professional and friendly. Made me feel very at ease about my tran

Martyn and Brandon were extremely professional and friendly. Made me feel very at ease about my transfer to a new broadband. Instillation was quick and efficient with no mess. Very happy with the se...

Jasmin Dyer

An excellent and professional service! This installation straightforward task as there was a problem

An excellent and professional service! This installation straightforward task as there was a problem with the underground work that had been previously done in the street. However the men worked tire...

Lia McQuade

10-10 overall! WiFi is great, received text reminders before the installation date and on the day to

10-10 overall! WiFi is great, received text reminders before the installation date and on the day to let me know the guys where in my area! Guys that installed my box were all lovely and cleaned up af...

Hannah Cressey

The connexin staff arrived promptly at 8am as my alloted appointment time stated. The staff were fri

The connexin staff arrived promptly at 8am as my alloted appointment time stated. The staff were friendly, covered their shoes upon entering and worked quickly. They explained the process so I knew wh...

Joanne McCrum

The engineers who came were great - Gareth and Stewart ..... Also I love how if I need help I can ph

The engineers who came were great - Gareth and Stewart ..... Also I love how if I need help I can phone a local number and get to speak to a human very easily! Believe me that means so much to me. Br...

Sam Wheatley

Installed without fuss a month ago and so far has been very stable. Super fast and half what I was p

Installed without fuss a month ago and so far has been very stable. Super fast and half what I was paying BT. Also first 3 months are free with no price rises for length of the contract.

Callughn Doyle

Absolutely fantastic, quick and easy, we had the engineers named Alex and Jacob who were great! Cust

Absolutely fantastic, quick and easy, we had the engineers named Alex and Jacob who were great! Customer service was great, kept us informed of what they were doing, give them a raise or move them up...

Jack Gunfield

Still ongoing issues with fibru engineers replaced everything still getting 6-10 disconnection ever

Still ongoing issues with fibru engineers replaced everything still getting 6-10 disconnection every day and multiple per hour Customer Service is non existent who just said it's not fibrus's proble...

Jack Gunfield

Time for another 1 star for Fibrus.... 5 Router Replacements and now nothing other then paying for

Time for another 1 star for Fibrus.... 5 Router Replacements and now nothing other then paying for 500 and getting 50.... told to wait for engineer but that could be weeks/months till then nothing. e...

Stan2219069

Steer Clear of This Service if Using Sky Q

If you're a Sky Q user, it's best to stay away from this service. It's frustratingly unreliable and has connectivity issues that they are aware of but won't disclose until after you've committed. I st...

Tommy K.

Service Interruption During Injury is Unacceptable

I’m currently dealing with an injury that prevents me from walking. Their service was halted despite all my invoices being settled, which made it impossible for me to order a ride home from the hospit...

Saul S.

Great service from start to finish

Great service from start to finish. Ordered a 400gb roaming sim which arrived 1 week later even though it was Spanish holidays. Sim activated and worked as planned in UK, now working fine in france...

Felix R.

For us the first time internet via…

For us the first time internet via Tiekom.What great service and very quick response from Camino.An immediate answer to every question, every time.Purchasing the SIM card was very quick and activating...

lol972

We've used Tiekom for the first time…

We've used Tiekom for the first time and we couldn't be more impressed with the service from endless questions on our part to the final delivery. They gave very clear instructions on use that anyone w...

Herschel

Tiekom for Data Sims in Spain

I have benefitted from Tiekom's internet service (SIM card) for several years. I require a connection infrequently - just when I'm in Fuerteventura. Camino has always responded to my questions in supe...

Alaina

Couldn’t recommend these guys more

Couldn’t recommend these guys more. Received SIM card in the post, along with a backup Sim in case of any issues. Camino in the customer services team was great and helped me set up on my phone and a...

Omar Hadi

I was very pleased with the service I received from my installer today (Stevie G). He was very effic

I was very pleased with the service I received from my installer today (Stevie G). He was very efficient and took the time to explain exactly what he was doing. Stevie made sure that he didn’t make...

Patty Howard

An Outstanding Experience with the Service

We had an outstanding experience with the service. When I first spoke to the representative on the phone, he was incredibly polite and helpful, scheduling the broadband installation just three days af...

Roderick

Exceptional Service from the Installer

The installer was incredibly helpful, coordinating a schedule that accommodated my childcare and work commitments. We were online within half an hour, and he thoroughly discussed all options regarding...

Ethel Long

Exceptional Service from the Technician

The technician was fantastic. He installed our fibre yesterday, demonstrated great expertise, and had everything up and running in no time. When we accidentally damaged the cable, he took the time to...

Eadwulf M.

Timely Installation and Smooth Process

The representative arrived punctually and handled the installation effortlessly. Initially, I was slightly let down that it wasn't a famous figure installing my broadband, but the overall experience t...

Cuthbert Hughes

Exceptional Service from the Team

The two gentlemen who arrived were extremely courteous and respectful, even though it was late. They ensured everything was properly set up before departing. One of the representatives was very amiabl...

RH53

Mixed experience with support and charges

The experience was not ideal; it took almost a week to receive assistance for setting up the VoIP phone. After that, it was automatically configured to charge for basic services without clearly indica...

JP

Outstanding support in account setup

The representative offered exceptional help in setting up my account. I faced some technical issues, but she was incredibly knowledgeable and supportive in fixing them. I strongly recommend the servic...

Kristin Sanders

Laura was great

Laura was great. Not only did she deal with my issues in a very efficient manner, she also made suggestions on other changes I could make to enhance my experience.

Walter Cooper

Laura was extremely helpful and…

Laura was extremely helpful and professional. She helped with a number of issues I had. The whole business is great and to have someone so helpful on the other end of the line.

TA

This is clearly a scam.

This is clearly a scam.I signed up for this VOIP service and was scammed. They signed me up automatically for a voice recording service I never signed up for. It does not seem possible to port my numb...

ML

Knowledgeable and helpful

Knowledgeable, patient, support desk person Laura helped me set the system up on my mobile. Now everything works as was promised!

Emma Clarke

Wilkinson from burnley came out today after a fault with modem due to a house swap, he had us up an

Wilkinson from burnley came out today after a fault with modem due to a house swap, he had us up an running in no time happy with the service very quick.

Sherry Price

Excellent Service from the Team

Today, we faced some challenges with our system, and after a frustrating call with no resolution, the support team arrived within two hours and quickly fixed the issue. They replaced parts and were a...

PixelHola15

Outstanding support and quick resolution!

The team provided excellent service by swiftly restoring connectivity after an equipment issue. I had been without service for a while, so I'm very pleased and thankful for their prompt assistance. Hi...

anne mckeever

Internet went down

Internet went down. Jack from Burnley came out a couple days later and got it fixed quickly. Very happy.

Georgia Foster

Matthew and Flynn from Burnley team…

Matthew and Flynn from Burnley team came to fix our WiFi today. Very friendly and professional, problem resolved efficiently.

Conor

Jack from Burnley team

Fast work from Jack to solve and fix the problem.

mikas vaitavicius

They are scam company. Have 100e/month and nostop conection lost cant do nothing what is important.

They are scam company. Have 100e/month and nostop conection lost cant do nothing what is important. Asked help nothing works and we talk about glasfiber. Really if you read dont use it

jimmy ascension

My personal official rating : - Not even worth the Zero. Issues :Disconnects , when i got first 7 da

My personal official rating : - Not even worth the Zero. Issues :Disconnects , when i got first 7 days as a new customer in vodafone, i had 30 disconnects per day. On the phone customer service speaks...

Kady Beam

I moved a few Months ago and had to cancle and then resubscribe... I chose the exact same Contract s

I moved a few Months ago and had to cancle and then resubscribe... I chose the exact same Contract suddenly I am being told they cant adjust the Date the Bill is being booked of to the beginning of th...

Igor

Run from this ´company´.

Adriana B.

If you do not speak perfect german don't even bother

If you do not speak perfect german, don't even bother trying to get any help from the Vodafone Customer Service. I have been spending about a week back and forth trying to get help.When my router arr...

Kierra Coleman

Different account than ordered.

I called Vodaphone clarifying very specifically my needs for a phone contract, which includes calling abroad a lot. I agreed on a contract via phone from a sales person, and it felt nice. After now re...