Mike

Been using US Dedicated since 2022 for colocation services, mainly in Dallas where I am. Never had a

Been using US Dedicated since 2022 for colocation services, mainly in Dallas where I am. Never had an issue with the network or overall service. The facilities that they use and network setup is clear...

Coloman Harris

Unlimited Bandwidth, Fast network ports

We need multiple dedicated servers with different hosting companies, to host our docker containers. Dedicated provides, unlimited bandwidth plans (though we use very less bandwidth), fast network port...

Tiki6891

Not so bad

A good price vs quality for a dedicated servers.Some outages (the last lasted more than 2 days ;) )... but still ok.The support answers quickly during working hours. The answers are not always precise...

Noel P.

Happy to work with Dedicated.com

Happy to work with Dedicated.com. Dedicated.com is a reliable provider. After bad experiences with other providers in the US we went to Dedicated.com and since we are there everything is okay. Unfortu...

Ramsey Bell

I have been working with dedicated.com…

I have been working with dedicated.com for the past couple of months, we rent multiple full racks from them and it has been nothing short of amazing, friendly support, quick replies, and most importan...

McKenna Long

The provider is perfect for masochists…

The provider is perfect for masochists who love to be insulted in the support chat. RDNS support did not work on the server control panel, which support was unable to fix within 5 days. After 5 days o...

no idea

"we cut your internet without warning cause we couldnt find proof of payment but we actually had it

"we cut your internet without warning cause we couldnt find proof of payment but we actually had it so were turning your shit back on in an hour but actually no we arent were turning it on tomorrow" t...

Wellness Food

I wish I could give it 0 star So annoying so disturbing so illogical Eveything negative. Every mont

I wish I could give it 0 star So annoying so disturbing so illogical Eveything negative. Every month they charge extra money but they don’t have any proof or evidence for that. Even if i have credit...

Omar M.

Scam

Scam Stay away

ImTkN69

My 15 eu gone to the air...

Truman L.

awful company

awful company. Worst company I have ever dealt with. AVOID

Tonya Rogers

Sadly, I USED to love Wind 3

I used to love Wind 3. It has become a totally unsatisfying company, I have had no valid Internet in a month, and can't make phone calls in Europe which are part of my contract. The customer service p...

Anthony Dal-Corobbo

NBN internet down for 9 days and still no resolution. 4-5 phone calls and still no pathway to resolu

NBN internet down for 9 days and still no resolution. 4-5 phone calls and still no pathway to resolution. First they said it was the modem (purchased from Tangerine), now a direct laptop to NBN box di...

Carol A.

Going down down down.

I was with Tangerine for 12 months in 2024 - early 2025, in an NBN FTTP situation in Sydney on a 120/20 plan (noted they don't offer this anymore). The initial setup was great, fantastic and friendly...

Faye K.

Absolute rubbish

Absolute rubbish - internet connection was so slow and inconsistent, with constant dropouts, to the point that we were basically relying on our mobile data even at home. Even a simple scroll on social...

TheGonzGamerOMG28

I moved interstate and was charged for…

I moved interstate and was charged for my new house AND the old house for 4 mths! I have been given the run around for months, trying to get a refund, with wasted hours and hours on the phone.

Charles

Downloading for a minute triggers total data transmission freeze

Great deal for the first 6 months. But a disaster in everything else! 1) Daily regular internet connection drops (not wifi, not user devices, their fault). Impossible to use for online gaming - every...

PlaceritoGamer

Moving houses nightmare

I had no issues with my first order with Tangerine, but I recently moved to a new address within the same city and it's been a nightmare to get my internet connected. I requested the mobility over a w...

Tori

Customer service is responsive, but the service itself has significant issues.

The customer support was helpful and had some great suggestions, but the execution fell short in several aspects. I chose this service after purchasing a home and needing internet access temporarily....

IS

Great service

Great service, next day delivery, worked well to be able to keep me working from home!Deposit returned quickly.Thanks again

Anna Hughes

Emergency GCSE hire due to move

Hired this service for my daughter to revise for her GCSEs. This internet had a reported speed of 1.51mbps and failed to work.No refund offered, but they offered to extend a service that did not work....

Yvette

Internet speed was good for our travel…

Internet speed was good for our travel to lake district. Timely response from customer support for any questions. Overall satisfied support.

Hilary C.

Fantastic service

I would give 5 stars for the fact that this service merely exist. Besides the fantastic and quick customer representative response, delivery and follow up

Caleb Powell

Came dead on time and had a great signal

Came dead on time and had a great signal

CPD Worcs

Excellent service from Gigaclear as always - even in handling account closure at the end of my time

Excellent service from Gigaclear as always - even in handling account closure at the end of my time in a property where Gigaclear was essential. Shoaib was prompt to action my request and gave clear...

roberto pinto

I phone Gigaclear this morning and it really excelled my expectations I really appreciate all the he

I phone Gigaclear this morning and it really excelled my expectations I really appreciate all the help I had So thank you Only minus was, I had to queue for a long time but it was worth it in the end

John Brazell

Called to discuss continuation of contract after receiving a considerable price hike. Sorted in no t

Called to discuss continuation of contract after receiving a considerable price hike. Sorted in no time at all and honoured customer loyalty with a good discount for another 18 months.

neil mortimore

The Gigaclear representative advised me of the best packages at a better price than I was on. She th

The Gigaclear representative advised me of the best packages at a better price than I was on. She then explained any future price increases so that everything was Crystal clear. I would say tjat her a...

Lee Tillier

Very happy with Service and renewal price for top package 900. Excellent Customer Service to match.

Very happy with Service and renewal price for top package 900. Excellent Customer Service to match. Why would I change. Yes it has been down a couple of times in 18 months but always been informed bef...

Kiarni Evans

Spoke to Hollie today to renew my broadband contract. She was super easy to talk to, gave great advi

Spoke to Hollie today to renew my broadband contract. She was super easy to talk to, gave great advice on which package to go for and was able to offer a really good price. Was quick and easy, which i...

Christian Huls

Overall, i would say that Ubigi is great... once I got it working. My only issue was that it took m

Overall, i would say that Ubigi is great... once I got it working. My only issue was that it took me a day to get working, which is frustrating when you are in a foreign country alone. Apparently, th...

jalisa mccall

I bought a eSIM for my toddlers iPad that she can’t live without. Let me tell you thee service is gr

I bought a eSIM for my toddlers iPad that she can’t live without. Let me tell you thee service is great and the plans vary so that there are affordable plans for everyone 🙂 I even buy a eSIM when my...

Hege Annett Johnsen

Everything and its nearly impossible to get in touch with a human. I did manage after 3 days, then n

Everything and its nearly impossible to get in touch with a human. I did manage after 3 days, then no eSim for the first days of my trip, which made it quite difficult. I purshased 2 eSim just to try,...

MyMy Morrison

A very affordable, easy to register/ set-up and very seemless data connection. Definitely a satisfie

A very affordable, easy to register/ set-up and very seemless data connection. Definitely a satisfied user here and will recommend Ubigi to my traveler family and friends.

Michael Knutson

Needed an eSIM for an iPad Mini 7 with cellular, did some research, and chose Ubigi. Great price, in

Needed an eSIM for an iPad Mini 7 with cellular, did some research, and chose Ubigi. Great price, installed with zero problems, and 5Gb per month (regional- USA), and fast! 12 months for $49 (total)....

Lyle Eugenio

My friends & I went to Japan again. I decided to try out Ubigi eSim this time while my friends went

My friends & I went to Japan again. I decided to try out Ubigi eSim this time while my friends went with with using a pocket WiFi again. So I could give you a few comparisons between the two on ou...

ChabikCZ60

Avoid this service completely!

Avoid this service completely! The customer experience has been terrible. The internet connection is painfully slow, and adding devices is a frustrating ordeal. I deeply regret choosing this service!

Joy C.

Incompetent AVOID don’t be taken in by the sweet talking sales

PLEASE scroll on and read older reviews! I wish I had done before signing up! Reports of Poor internet and a monstrosity outdated dish and modem - seems they have a sweet talking sales team to reel...

Clifton Reed

AVOID!!

AVOID!!Absolute disgraceful service. Dish installed in march and have had no signal since. Numerous calls to them just get you nowhere. Empty promises of calls back and issue would be resolved.Sending...

Francine Carter

Yes the customer care was great and…

Yes the customer care was great and very informative.also very efficient and friendly. Thank you.

Florence B.

I called to have more information on…

I called to have more information on their service and Elisabete, with her polite and superb positive and friendly attitude, not only gave me all the necessary information on the service, but also adv...

Marta Howard

Great Service

Konnect always deals with problems promptly and this was no exception.

Marc Ollosson

Easy set up Obviously nowhere near as cost effective as a local SIM, but this was an unexpected, s

Easy set up Obviously nowhere near as cost effective as a local SIM, but this was an unexpected, short notice visit to India and we knew we didn't have time to sort SIM at airport. For ease of use,...

Alex Blom Sellén

Incredible performance, very easy installation, able to connect to different local carriers, all wit

Incredible performance, very easy installation, able to connect to different local carriers, all with a terrific price! It’s the most affordable unlimited eSIM you can find, half the price of Holafly...

Octavio Rodríguez Pérez

The relation quality/price was great, however, in some zones in London we had no coverage. For examp

The relation quality/price was great, however, in some zones in London we had no coverage. For example, in Camden Town; and in other central areas of London, coverage was sometimes lost. I also notice...

Boris Livshits

I purchased an internet data package for Israel, but unfortunately, I couldn't use it. Everything co

I purchased an internet data package for Israel, but unfortunately, I couldn't use it. Everything connected and showed a network, but the internet didn't work, websites wouldn't open, and the managers...

Michaił Banancew

Egypt esim 10gb works from the first day. Quite good - I can't compare to native egyptian sims but o

Egypt esim 10gb works from the first day. Quite good - I can't compare to native egyptian sims but on some xaomi phone there was sometimes no internet (but there was signal), but on iphone works well....

Florian

Easy Setup, instand working every is perfect. Only TikTok is not loading on my phone. But that's ok.

Easy Setup, instand working every is perfect. Only TikTok is not loading on my phone. But that's ok. I used the sim for Thailand 🇹🇭. Top quality. Thanks 👍

Tim S.

Clear agreements, timely and professional execution. Installation person was a friendly person who w

Clear agreements, timely and professional execution. Installation person was a friendly person who worked professional and clean

JB

Open dutch fiber and T-mobile is worst…

Open dutch fiber and T-mobile is worst internet fiber company providers. Messing up internet connections and it take ages to fix issues and coordination between both is really really bad.

Randy Kelly

Harassment and lying marketing!!

Door to door harassment and lying that it’s free and no need to buy subscription! DO NOT USE THIS COMPANY!!

Claude F.

Bunch of unreliable amateurs

Decided to switch to T-Mobile for fiberglass. They work with Open Dutch Fiber. ODF scheduled a visit to check connection and confirmed by phone twice. Made sure someone is at home twice. Both times th...

Rathbone Taylor

Waited for 2 months to be told that there are no plans to install fiber in my area

I ordered my T-Mobile fiber connection mid July 2023 and today, mid September 2023 I had to call them to tell me that they are not planning to install a fiber connection in my area for the next few mo...

Colby Hughes

The worst customer experience in my life

Together with Odido /T-mobile Open Dutch Fiber was supposed to install fiber in my neighbour to go-live with connections in June 2023. It's now November 2023 and they have messed up every possible thi...

Antena326

Promising Start, Disappointing Service

The one-day trial was acceptable, but after buying the seven-day unlimited package, I experienced slow proxy speeds and issues with country changes. Despite offering support via various channels, I on...

Murray Fisher

I have tried multiple methods but all…

I have tried multiple methods but all in vain, even the cheapest proxy in the market Tisocks is twice better than yours.The sticky ip gets dead most of the times even before openeing. When selecting a...

Billy Wright

Defective Proxies and poor customer support

I think most of the positive reviews here are fake. They sold to me a defective Static Residential proxy and sent bogus tutorials that do not work because their proxy is fake.They have very slow custo...

Neil Barnes

Good support

Edited review:I agree in the biggening. i face issue. but they truly give their best to resolve my issue. so i have cancel my dispute and happily using the service.

Katy Cook

SCAM

The official response will likely consist of some excuses or promotional campaigns, but don't be deceived. I made a payment with cryptocurrency and used their proxy service, but it didn't work. I sent...

Swaine S.

It's completely scam my data

It's completely scam my data. I have purchased 30 gb but can use only 7/8 gb then out my data. Do not use their services.

Christopher Vidal Love

Currently going through a 12 hour long outage, no resolution whatsoever in sight thus far, in a "lux

Currently going through a 12 hour long outage, no resolution whatsoever in sight thus far, in a "luxury" uni student accommodation with hundreds of others students. Also just want to point out that th...

Pineappleoil

Absolutely no help for 2 months until I met Simon

My WiFi service that began on October 26th. It has now been nearly two months, and the issue remains unresolved until today.The core problem is that while all my devices can detect the network, they a...

DJ

Ahmed

Ahmed, you were a true pleasure!! Thank you for being so light hearted and solving the issue that was stressing me out so promptly. Sorry I got your name wrong

Hopi Grace

Krystian supported me with connecting…

Krystian supported me with connecting my television and devices to the internet after moving house. He was patient, knowledgeable and friendly. Fantastic service and much needed on Christmas Eve!

customer

To make the ask 4 WiFi connection…

To make the ask 4 WiFi connection easier to set

Matthew Seddon

Amazing support!

Alexia Was truly amazing! She stayed on the phone with me for 36 minutes. And guided me through everyone of my needs until we got to the bottom of everyone of my devices! Thanks Alexia I truly appreci...

Winter Brown

Once Fantastic, Now Horrible Support

This service used to be excellent. However, since the acquisition, the customer service has deteriorated significantly. I've been on hold for over 3 hours in the last two days without reaching anyone....

Mike J

After reading the reviews it seems to…

After reading the reviews it seems to be the way start operates now No customer service No answered calls Been trying to cancel my service since October 1 Called several times on hold for hrs I end up...

C. B.

Horrible customer service

We have experienced the same disappointing service as many others according to the reviews I have read. It's virtually impossible to get through to customer service. This company used to be great, now...

Robin-Leigh Smith

Zero stars should be an option

There needs to be a way to give zero stars. I have been with Start for over a decade with no issues until now. The customer service is now nonexistant. I am done. I just switched to TeKsavvy.

Sean O'Dwyer

0 Star for Customer Service - What Happened !?

I am upset that I can't rank customer service lower than a 1 star as there is none right now.I switched to Start because of the amazing customer service but it has recently gone to crap

Former Start Stan

Quality went downhill after the Telus buyout as expected

I talked to them only a year ago and it was lovely to talk with a local agent. They were answering the phones only 10 mins away! Picked up the phone as fast as a friend would pick up the phone. Had a...

Sharlene Wright

Frustrating Phone Service Transition

I switched to a new service to keep my home phone number from 1980. The installation was done, but I've now been without incoming or outgoing calls for 10 days. I'm paying for a service I don't have....

Sophie Carter

No internet connection and no way to…

No internet connection and no way to contact customer service by phone or chat! This is really bad service!

clementp64

The worst internet company in Canada

Literally the worst internet company we've dealt with. They were one of the few available options at our service location in Ontario. 1) They ask more than 5mins worth of verification questions to val...

Bruno Sanders

They don't know what they are doing…

They don't know what they are doing worst customer service.Call routed to North Africa who do not care any about customer and do not know what customer service means very rude people. Ebox text me Tec...

Gerald F.

Impossible to reach customer support

Impossible to reach customer support. Would not provide a router installation time that worked for me despite giving multiple options over a 2 week period. Absolutely useless

Leopold Long

The customer service is the worst

The customer service is the worst, they dont know what they are doing, it`s terrible. They simply dont care about the client, I confirmed for an installation in the morning, no body came by. I called...

Amarra Saccavino

The fact that i can purchase the same thing from this company for way less...and there is internet e

The fact that i can purchase the same thing from this company for way less...and there is internet everywhere...its much cheaper than we are being charged in this world. It's nice to be able to have i...

Brad Myers

Excellent product this is my second one, works great just like they say. On the road GPS a godsend.

Excellent product this is my second one, works great just like they say. On the road GPS a godsend. Would highly recommend this to everyone.

Quantum Natural Healing Wellne

I recently purchased the device on August 4th 2025, but found it did not meet my needs. It has never

I recently purchased the device on August 4th 2025, but found it did not meet my needs. It has never been used, a fact that was confirmed by a customer service representative during our recent phone c...

Russell T. Samuel

My experience was good, but at the checkout, there's was too many up selling thrown at me and I didn

My experience was good, but at the checkout, there's was too many up selling thrown at me and I didn't get a total on how much I had spent. Not a good feeling about that, no true transparency.

Teri McMahon

It is a quick, simple process. They have some good add on offers. We are RVers and also have propert

It is a quick, simple process. They have some good add on offers. We are RVers and also have property in a remote area of Arizona. Our phones seldom work out there. I am anxious to see if this does....

Dan

I received a typical response...that I need to provide information, etc., etc. Utter nonsense. I cal

I received a typical response...that I need to provide information, etc., etc. Utter nonsense. I called, emailed, spoke to someone in the end and my colleagues too and we issued Ryoko all the requeste...

Mahdi Rastegari

I honestly don’t understand how this company has a 4.3 rating. Here’s my experience: 2023: 64Mb ser

I honestly don’t understand how this company has a 4.3 rating. Here’s my experience: 2023: 64Mb service for £20 2024: 34Mb service for £30 2025: 34Mb service for £34 So over time, I was paying more...

freddie farago

mediocre service speeds, mediocre prices, terrible help. If you move house to somewhere where they d

mediocre service speeds, mediocre prices, terrible help. If you move house to somewhere where they don't cover before the contract is up unlucky you have to pay all of the contract as the early cancel...

Daniel Walton

Awful experience from start to finish. The internet itself is fine and it works great but the way th

Awful experience from start to finish. The internet itself is fine and it works great but the way the company operates is shocking. They are constantly trying to increase your monthly payments by addi...

Omar Nikzad

I recently contacted Onestream regarding a billing question about my first payment. Sumit from the s

I recently contacted Onestream regarding a billing question about my first payment. Sumit from the support team was very professional, patient, and helpful throughout the process. He carefully reviewe...

Anne Desnos

Really bad experience. After they installed the line I called the support as the speed was really re

Really bad experience. After they installed the line I called the support as the speed was really really low but they didn’t want to cancel my contract! So now I have to pay 2 contracts! One with a pr...

Jess

Good customer service. You can always get through to an agent pretty quickly. Abhishek D was very he

Good customer service. You can always get through to an agent pretty quickly. Abhishek D was very helpful, pleasant, professional and polite today when we had to contact them.

Cheryl mcc

Oxio customer service is awful- No phone number no response in a reasonable time I am not sure whe

Oxio customer service is awful- No phone number no response in a reasonable time I am not sure whether the price warrants the abysmal customer service

Jay

I signed up with Oxio and regret it. Customer service is weak. You never speak to a real person. Ev

I signed up with Oxio and regret it. Customer service is weak. You never speak to a real person. Everything runs through text messages. Responses come at odd hours. The tone feels dismissive and unpr...

Brooke Bice

I have used oxio for a couple of years now. The internet connection is poor, I have had many issues

I have used oxio for a couple of years now. The internet connection is poor, I have had many issues with them. Their customer service is very unhelpful and typically leaves me to try to resolve the is...

Linda Long

Very disappointing experience.

If I could give zero stars, I would. Avoid this service; it's a complete letdown. Expect to spend 20 minutes chatting with AI before finally connecting with a representative, only to spend another hal...

Marvin Kelly

Terrible internet service experience.

This is the worst internet service I have ever encountered. I have to reset my network daily, and my connection drops constantly. The only advice from the support team is to unplug my modem for a minu...

danvalange1293

Frustrating Experience with Support

I've been a customer for a while, but my modem has failed and I've been unable to get assistance. All I encountered was a live chat with an automated system, leaving me waiting for an hour without any...

Simon Busby

Someone came to our house explaining it would cost £5 for 3 months then £30 for 6 months...tv and br

Someone came to our house explaining it would cost £5 for 3 months then £30 for 6 months...tv and broadband. First bill...£40.99, phoned up...'oh we put you onto a 24 months contract'. Since then...1...

Laura G

This is my 2nd smart hub 6 which doesnt work. Tipfor you, don't go to tech support who are impossib

This is my 2nd smart hub 6 which doesnt work. Tipfor you, don't go to tech support who are impossible to get hold of, go to customer services by saying on the menu you want to leave and they'll get y...

Joe Christie

Moved into new house on the 24th June and was told connection would be made on the 25th. They arrive

Moved into new house on the 24th June and was told connection would be made on the 25th. They arrived but couldn't connect fibre due to no cannel to house from pavement connection. At least 4 visits t...

Pam Holmes

Absolutely shocking, would not recommend to my worst enemy nevermind my friends. From slow broadband

Absolutely shocking, would not recommend to my worst enemy nevermind my friends. From slow broadband speed to shocking price increase plus having to still pay for their broadband for 30 days after the...

Stephen Goodge

Back up what back up 3/2/26 upgraded to 1.6 gbps with back up black box back up came on the 4/2/26 s

Back up what back up 3/2/26 upgraded to 1.6 gbps with back up black box back up came on the 4/2/26 set up working fine well 2 days later the 6/2/26 (7pm) so much for the back up yes the back up is fla...

Julia Forbes-Nish

Signed up for TV and broadband that EE couldn't get to work After many phone calls with various "gu

Signed up for TV and broadband that EE couldn't get to work After many phone calls with various "guides" I decided to cancel as the service was worse than useless They billed me 150 pounds for the f...

Jonas

I used an SMS service for the first time a couple days ago to get a telegram verification code. The

I used an SMS service for the first time a couple days ago to get a telegram verification code. The message came in less than a minute, no problems at all. It was super simple and worked perfectly whe...

Filip

I used CyberYozh’s datacenter proxies for wallet tracking and they worked great. For almost 20 days,

I used CyberYozh’s datacenter proxies for wallet tracking and they worked great. For almost 20 days, the proxies stayed online with no drops or other issues. The quality is really good, especially for...

Lydia Martin

I love their residential proxies

I love their residential proxies. They are clean and high quality!

Yurii

Very very nice

Алексей Дорохин

best proxy

best proxy, fast

Lonnie Leo

Easy and mobile UI

Easy and mobile UI Cheap and fast proxies literally the best I've come across

whypeoplewhyy

Never in all of my years, have I dealt with a more rude and condensing customer service representati

Never in all of my years, have I dealt with a more rude and condensing customer service representative, after being with this company for almost a decade. It baffled me with how apathetic she was, whe...

Daniel Reed

ALTAFIBER IS A JOKE WHEN IT COMES TO…

ALTAFIBER IS A JOKE WHEN IT COMES TO RUNNING A BUSINESS. OUR PHONES NEVER WORK I HAVE TO OPEN A TICKET FOR THE SAME CRAP EVERY DAY OR EVERY OTHERDAY. THEY CAN BE SET TO FORWARD CALLS FOR AFTER HOURS A...

TT

actugreat serviceally getting the speeds we…

actually getting the speeds we subscribed for

RC

Quick and easy service

Quick and easy service. Fair pricing

SawBurN

Altafiber has a terrible product and…

Altafiber has a terrible product and terrible customer service. Same problems over and over again and all they can tell you is they will send a tech out and ofCourse it is a window that requires you t...

tonpetitpanda68742

Fiber is NOT faster

Since they switched to fiber, my internet disconnects at least once daily, and I've had to cancel the service for my cameras because they are unable to connect. Every time I call for help, I'm told I...

Cosmic Wanderer

The worst EVER!!!! I have been waiting a whole week to be connected and nothing!!! I have called alm

The worst EVER!!!! I have been waiting a whole week to be connected and nothing!!! I have called almost 10x everyday and nothing!!!! What a scam!!!!!!!!!

Kallamar41

Highly Unsatisfied with the Service

HIGHLY UNSATISFIED with the service. After three years, I decided to reconnect based on claims of improvements. I hoped for better but faced the same issues of incompetence and unreliability. I will o...

Alexander B.

Very poor

Very poor. If you want a taste of poor experience, try zuku.I had to let my money go... Just seek a different service provider.

YUGIOH9216

its so bad i even feel like puking…

its so bad i even feel like puking honestly you guys need to quit honestly there s no hope for this companyalways recieving slow speed a just dissappointed in zuku

FOSSILE345

Zuku should have a policy of…

Zuku should have a policy of reimbursing money . I paid for a package under the idea that the account will be suspendable for the two weeks im not around. I called them and the agent confirmed the sam...

Nena Patterson

Zuku Home Fibre - 10 Thumbs Down

Pathetic doesn't even begin to describe the Wi-Fi service from Zuku. Half the time there is no connectivity and the other half you'll be operating on 0.8 Mbps even on a 20 Mbps subscription. Customer...

Steny Thomas

Worst service ever Poor customer service Totally unhappy and waiting to get out of their service i

Worst service ever Poor customer service Totally unhappy and waiting to get out of their service in a month Never recommend to anyone

Mike Burton

Shambles We were utility warehouse customers for about two years. After a while we became aware tha

Shambles We were utility warehouse customers for about two years. After a while we became aware that the gas meter wasn’t making sense and advised them to they said they would make arrangements to fi...

David Sharpe

We've been with the UW for a number of years with no no problems at all. Five days ago our electric

We've been with the UW for a number of years with no no problems at all. Five days ago our electric smart meter started beeping five times every sixty seconds. Contacted UW on Thursday. It is now Mon...

Andrew - staffs first aid

Excellent service looking after my elderly mum after she called to say her landline had a fault, qui

Excellent service looking after my elderly mum after she called to say her landline had a fault, quickly into the call it was found there was a fault and she was advised the problem would be sorted wi...

Customer

The lady I spoke to was very helpful because initially it was my fault I had given the wrong reading

The lady I spoke to was very helpful because initially it was my fault I had given the wrong reading for my electric meter I am 78 and I unfortunately broke my glasses got new ones now so next month I...

Keith Bailey

I have now given you 5 stars, I went on my app and all is explained for the 4 charges all incl. Many

I have now given you 5 stars, I went on my app and all is explained for the 4 charges all incl. Many thanks for pointing out how to find the separate charges. Keith

Paul Dupond

Long story short I wanted a Satellite internet due to being in a Mobile Home in a remote region of F

Long story short I wanted a Satellite internet due to being in a Mobile Home in a remote region of France. I sign the contract, receive and SMS telling me that I didn't signed the contract, resigned t...

Ryan

pas de replay

Jordan Rodgers

Service technique nul +++

Nicodemus Sanders

Slow internet speed

Slow internet speed, advertised 1Gb, in reality 80Mb.Long wait time for customer service. One month customer, already two days of downtime\no service.

Lucas Campos

Service technique absent

Service technique absent. Delais tres longs.

FB

Trying to open an account!

We've been trying to open an account. We've called your company on 3420 from our french mobile, & was told we need to speak to someone in the commercial dept, but the guy on the phone told us "we'd be...

Summer H

DO NOT USE!!! Horrible service and extremely unprofessional. I work from home and speeds are the slo

DO NOT USE!!! Horrible service and extremely unprofessional. I work from home and speeds are the slowest I've experienced. Additionally their techs call off and leave you without service knowing you a...

Aoife York

I have been trying to cancel my service after moving for a whole week now. It is pretty much impossi

I have been trying to cancel my service after moving for a whole week now. It is pretty much impossible just to cancel it online; instead you have to chat with an agent (good luck getting a real perso...

Gloria Meade

We just started service with them 1/9/26 and so far so good! We had Cox before them and were paying

We just started service with them 1/9/26 and so far so good! We had Cox before them and were paying $160 a month just for internet. For the same unlimited internet with Quantum is $65. We didn't have...

Dylan Olson

Going to cancel by the end of this month. The customer service experience has been horrid. I’ve been

Going to cancel by the end of this month. The customer service experience has been horrid. I’ve been having to reset my internet 4 times a day for the past week just to get it to work. It’s impossible...

p

I called Quantum Fiber yesterday to ask a few questions. When I didn't sign up immediately, I was tr

I called Quantum Fiber yesterday to ask a few questions. When I didn't sign up immediately, I was transferred to 'Chris', apparently their high pressure sales manager. He was insulting, condescending...

NICKY LUIGI

I am submitting this review and formal complaint after more than six weeks of unresolved issues, fai

I am submitting this review and formal complaint after more than six weeks of unresolved issues, failed appointments, and complete lack of accountability from Quantum Fiber. I paid for internet servi...

David Grover

I am writing about the horror experience my family has had with FiOS. My elderly mother had her cabl

I am writing about the horror experience my family has had with FiOS. My elderly mother had her cable shut down for absolutely no reason. We contacted Verizon Fios and after many hours of being bounce...

Jess

Feeling Lost and Frustrated

I'm at a loss for what to do. As a 73-year-old disabled male with limited means, I was approved for a membership on 10/26/2025, and I have the confirmation from the relevant agency. However, the servi...

Clive Adams

Very disappointing experience

A very disappointing experience! After being a loyal customer for many years, I was charged for a full month of internet after moving. I mistakenly canceled my service before the previous month ended,...

roctor84

The WORST!

The worst internet provider I have ever come across in my lifetime. Absolutely rude agents, no one cares, my internet was always cutting everyone was so unhelpful, especially working from home! Thankf...

ST

If you have money 🤑 to burn

Well now-if you have money 🤑 to burn🔥, you can slide it on over here to my house 🏠.This so called WiFi/internet service stinks to the highest mountain AND unreliable. It either crashes, disconnect,...

Nathanael

Pretty good

Fair price, good speed, reliable. The tecgh / customer service is not always good. Better than many of its competitors.

Declan McDermott

Rayhan gave us a phone call explaining my deal was coming to an end and it was up for renewal, he ha

Rayhan gave us a phone call explaining my deal was coming to an end and it was up for renewal, he had explained the new deal I would be getting and I’m getting the same deal I was on but for even chea...

Mark Terrell

Easily contacted Customer Care and spoke to Kenan who did an excellent job. Took the details of my q

Easily contacted Customer Care and spoke to Kenan who did an excellent job. Took the details of my query and promised to raise it with their support team and let me know the outcome. Received an updat...

Jillian

I got a call today, one of the ones that flashes up on your mobile as suspected spam. So when I answ

I got a call today, one of the ones that flashes up on your mobile as suspected spam. So when I answered it I was a bit guarded, but I needn't have been. The call was from Cuckoo customer service to l...

Leeanne South

Just had a phone call from Rayhan offering me a great deal on my broadband saving me more than half

Just had a phone call from Rayhan offering me a great deal on my broadband saving me more than half of my monthly bill! He was very personable, friendly and professional. Would definitely recommend th...

Philippa Stead

I've been with Cuckoo Fibre for 2 years and been very happy with them for my broadband and as compan

I've been with Cuckoo Fibre for 2 years and been very happy with them for my broadband and as company. I spoke to Stevo, customer services, today and am pleased that they look after their loyal, as we...

Greg Watts

Rayhan was clear and polite on the call. He explained that we could be on a better plan and that we

Rayhan was clear and polite on the call. He explained that we could be on a better plan and that we could pay less for the service than we are. He did not take up much of my time, and I left the call...

Adam Ward

Internet outages, slow downs with fibre to a new build property? The only reason I'm with your terri

Internet outages, slow downs with fibre to a new build property? The only reason I'm with your terrible and overpriced company is because of persimmons and the Monopoly you have with them. I can't wai...

Ben Jones

Marcus was fantastic, stayed and investigated the issue until it was fully resolved. He made sure th

Marcus was fantastic, stayed and investigated the issue until it was fully resolved. He made sure that I was left fully satisfied and provide clear context as to why the issue had happened in the firs...

Daniel Shackman

Fibrenest mangaged to fix my download speeds from constantly switching on and off on my xbox by upda

Fibrenest mangaged to fix my download speeds from constantly switching on and off on my xbox by updating the hardware to be the latest version on the main router and second pod. This was the only issu...

JP

Quick installation and straightforward setup

The installation was completed quickly, and the instructions were easy to follow, allowing me to get everything up and running in less than an hour. The only drawback is that I've set up a direct debi...

Tori Brown

Outstanding Service on New Year's Day

The representative was remarkable in resolving the issue within 24 hours, even on New Year's Day. The technician was fantastic, going above and beyond to fix the problem in just minutes. Overall, I'm...

Finn Ross

Outstanding Service from the Technician

The technician made the effort to reach my new address to resolve my issue. As a new homeowner, I was anxious about being without internet, but he arrived and fixed it in no time. I truly appreciate h...

KR70

Cancellation Process Frustration

I attempted to cancel my service by returning the hardware to a store. I was assured that everything was finalized after the drop-off and signing the contract. However, I later received a bill for the...

Hayden Foster

Spectrum Specialist David kept telling…No Hidden Fees

Spectrum Specialist David kept telling me they have no hidden fees, like other cell phone companies. I had not called regarding cell phone service, I had called on TV service. I was very interested...

Amacraft17

I was moving and called in 2 weeks…

I was moving and called in 2 weeks prior for a 12-14-2018 installation, The lady which was still living in the home I was moving to called and asked why I was disconnecting her cable? NO ONE SHOWED U...

Lance Smith

They trick you into a low rate and then…

They trick you into a low rate and then hit you with so many fees it isn't funny. Too bad its almost a monopoly and colllusion between the big 3 providers.

Gideon H.

Expensive for just OK service

Expensive for just OK service. Also, customer was care 👎terrible.

joanesse

They are horrible and lie annd think…

They are horrible and lie annd think its okay to come on your property and disrespect it by spitting on it and makig fun of my God when I have a ministry I do not recommend them at all . I tried to re...

Pina

I am customer from 10 years almost and I got an appointment to can have the fiber. Appointment possi

I am customer from 10 years almost and I got an appointment to can have the fiber. Appointment possible from 8 to 17. With this economy we have to give up one entire day for them. Ok, let’s do it… I...

shootmine

I find the company reliable and has a…

I find the company reliable and has a good network

Marianne

I try since 23/7/24 to cancel my…

I try since 23/7/24 to cancel my subscription for internet but they just don't react. And keep sending bills.They did respond after posting here. And credited my last bill, so I update my review from...

macstyz

The worse internet provider ever

The worse internet provider ever. Extremely slow and unreliable internet, non existing customer service.

MH

No internet connection for 1 week

No internet connection for 1 week! The customer service is a nightmare. I send message / mail for 3 times and recieved no reply at all. Called the call center but not a word of english was spoken. Bar...

CW35

Fix your communication

First and foremost they need to work on their communication skills. We waited 2 weeks for an appointment but rhey had canceled the order without communicating with us. Because of them we have lived we...

Mirna Rivera

Great customer service. Customer service agent was friendly and very helpful. It took a few minutes

Great customer service. Customer service agent was friendly and very helpful. It took a few minutes but she solved my issue and taught me how to handle the issue in the future and left the door open t...

Tianzhou Yu

Christian showed up at the beginning of the window. He knew what he was doing and correctly identifi

Christian showed up at the beginning of the window. He knew what he was doing and correctly identified the problem with my router. He left the router with me for temporary use and I was able to fix th...

Andree LeRoy

Christian was very professional He waited for me and fixed the issue right away I’m a busy worki

Christian was very professional He waited for me and fixed the issue right away I’m a busy working professional and really appreciate his kindness he answered all my questions and handled the iss...

Karlee Bell

The service was spotty usually and got worse…

The service was spotty usually and got worse this last week. We reached out to support and they were ineffective and wouldn't send a technician to determine why rebooting the equipment repeatedly was...

Diego

Christian done a very good job!

Kay Scott

Alberto was great

Alberto was great, super nice and instillation was easy.

Stacey del Socorro

This is the worst broadbrand and thank goodness we experience the worst before the wifi box got atta

This is the worst broadbrand and thank goodness we experience the worst before the wifi box got attach. Electricians and customer support seem to have their own thing going on. It’s very kanya-kanya....

EW71

Quick setup and billing, but disappointing customer support.

The setup and billing process was quick, but the after-sales support leaves much to be desired. Customer service is ineffective, and technician appointments are often delayed, even during extended int...

Wilfried Parker

Persistent Slow Connection Issue

I've been dealing with a sluggish connection since April 2025, and as of January 2026, the problem remains unresolved. The support team consistently suggests rebooting, which has been completely ineff...

CB

Frustrating experience with internet service

I have now been without internet for 12 days. There have been no updates, and I keep receiving pointless emails asking if everything is going well on my end. This is infuriating! If you would just fix...

AP7

Complete dissatisfaction with our internet service provider

We are thoroughly disappointed with our internet service provider for the terrible experience we’ve had and their complete lack of urgency in addressing the issue—especially when we need the internet...

Jayce Wilson

Converge as bad as always

Just as same as it was before they promise fast internet we pay nearly 3k and the latency is very bad now tell me converge..........why have a big MBps but such and idiotic bad ping and latency.....us...