Review Time
6 years ago, Marcus visited & later on First fitted various doors. 6 years on I needed a tweak on the back folding doors. No problems at all for them, Jenny sorted & with the rep in the SW15 area it was do DONE THAT DAY! Service was great.
We had our bifold doors installed with 1st folding just over 10 years ago, we were so impressed with the quality of the product and the professional service we received that we then went on to have our entire house fitted with their windows and doors.Marcus and his crew have been fantastic to work with, the fitters have always been tidy and polite, especially Richard and Dan!Nine years down the line we had a problem with one of the integrated blind panels, we spoke to Jenny (she must be the most efficient and professional customer service person I have ever dealt with) and within a few days someone had come round to rectify the issue. We are now in the process of getting an extension built with a frameless roof lantern and have once again chosen them for the project. One of the reasons I will be returning is their exceptional ability to deal with any issues, which I’ve found is quite a rarity with companies these days. Finding a great product is one thing but finding a company who will stand by their product, and not come up with 101 excuses as to why it’s not covered in the guarantee, is a totally different ball game.
Competitive pricing, good timelines and brilliant service! One of our neighbours used 1st Folding Sliding Doors and we loved the look and style of the windows fitted to their house. Marcus came out to do the survey and was reassuring ahead of and after we placed the order as I had a few questions about the products and finish. Our fitters 'Chico' and Jen were brilliant! They're really experienced and went above and beyond to make sure the product was fitted well and had a good finish. This meant having to come out again a couple of days later as some of the trimming was scratched on arrival. During the final fit, they kindly stuck back for an extra 20 mins while we dashed back home after our builder disappeared and left the house unlocked. Thanks for everything guys!
My experience Thus far has been excellent. Our key broke in the sliding door and Zaineb had be a slight to deal with. prompt. kind and to the point. We have yet to have the door fixed but if the rest of the service reflects her enthusiasm and commitment, we shall be extremely pleased. Well done!Ramesh Patel
Delighted with our Cortizo door, Dan & Jen were brilliant, removing the old door and frame (we need to make good the inside) and then putting in the new door, such a professional job. And big thanks to Danny for the vision and advice when he came round for the survey. Cheers!
The doubleglazed toughened glass was replaced due to a lawn mower incident. Went through the insurance and 1st sliding were quick and efficient to quote and were able to carry out the work quicker than the insurance approved glazers.The experience of getting a quote from the insurance company was slow and inefficient compared to 1st Sliding! And they fited it quickly, friendly and efficiently!Thanks!!
We ordered slimline sliding doors with heritage bars and a roof light. They were installed this week and they look awesome!We were so happy with the service from start to finish; from first contact with the sales team (Sahonna and Anastasia, to being invited to visit Seble's house to see the sliding doors in situ, to Richard the surveyor, to Marcus and Danny for their advice, to the installation guys who were amazing and everyone else. We did a lot of research before deciding which company to go with. These guys were competitively priced and the overall impression we got from our dealings swung it in their favour. We are so happy with how the doors look, and the rooflight, and we have and will recommend them to anyone looking for anything like this.
1st Folding recently installed some bi-fold doors in my house, the were on time, on budget and answered any queries promptly. I am delighted with the doors, they look fantastic. Thanks to all the team, but also to Dan and Jen who did a great job with a last minute cat flap and all round checking up of the doors.
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A FENSA registered bespoke glazing company in west London. We offer full personal service: folding doors, sliding doors & bi fold doors accross the UK
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