Review Time
Updated review: you’ll see below my negative review. I must now say that having finally made contact the installation manager has been really good. He has been communicative and thorough. He was apologetic and explained the staffing issues they had which meant their communication was not good enough. The lead times are long as they are across the industry at the moment (and my other supplier are a fair bit longer) but no more than we expected or were warned. I’ll provide a further update once we’ve had the installation.I haven’t even got the product yet and am fed up with this company. Having paid the deposit I am getting absolutely no reply to emails and they don’t answer the phone. There’s not even an answerphone! I have not the faintest idea of when my glazing will be installed despite paying a significant deposit 4 weeks ago. It’s actually not even that relevant what the product is like now; their service is such an embarrassment to the industry (in which I have worked previously) that I would still rate them poorly. I’d suggest going elsewhere.
We had windows and French doors fitted by 1st Folding Sliding Doors and are really happy with the products. They look great and really make our new kitchen. What was most impressive though is that we had a minor problem with the installation and the team sorted it quickly and efficiently with no fuss at all. Great company to deal with.
We are delighted with windows, doors and service we received. We had sliding doors, a large light well and a large picture window installed as part of our home renovation. 1st Folding were very accommodating with our request to have the items installed at different stages of the build. We had a very minor hiccup with installation dates, but this was rapidly rectified. Could not be happier with the results. Thank you guys!
1st Folding recently installed two sliding doors, six windows, and a frameless roof light at my house. We visited the showroom to see the doors and it was great to see them in person at the Perivale show room. The installers were polite and the finished doors look amazing.
Whole house new origin aluminium windows and doors. From initial site survey with Danny, to finished installation by Richard and Julian the whole process was efficient and expertly done. The product is excellent quality and the install couldn't be better. Thank you all the team at 1st Folding, we wouldn't hesitate to recommend you and will be back when the extension is ready.
I cannot recommend them enough. Our order was put through very quickly, we were kept updated on when our bi-folds could be installed. Ricky installed our new doors in a few hours. He was very friendly and had good attention to detail. We could not be happier, it has transformed our flat.
Thank goodness we found 1st folding sliding doors. We had originally chosen to go with a company called Beautiful Bifolds & sliding doors! BIGGEST mistake of our build! I can CANNOT stress enough don’t go with a company just because they are cheaper, the stress just isn’t worth it! Beautiful Bifolds did half a job and never returned! We waited 6 months and we’re told promise after promise and we’re totally conned! I was left devastated when they stopped answering our calls. I had no choice but to go elsewhere and start the process from the beginning. Danny from 1st folding came and measured up and within a few weeks they were installed (skylight and glass roof) I couldn’t believe how stress free they made it! The fitters were nothing but charming and a joy to be around. (Building a house you soon realise how many grumpy tradesmen there are!) Anyways A BIG THANK YOU! Will happily recommend and use again in the future.E x
Let me start by saying 1st Folding weren’t my first choice for our kitchen doors. I was initially wooed by the New Wave Door slide and fold system but this turned out to be a huge mistake and 1st Folding saved the day. Long story short New Wave measured the aperture incorrectly (I should have known as they normally refused to measure) and the doors didn’t fit on arrival resulting in a (at the time of writing) 8+ week delay. I was desperate to get doors ASAP as we had already had two snowy cold snaps and no kitchen for 3 months plus I was unable to give the other contractors (flooring, kitchen, decorators) an installation date.1st Folding came in and with excellent professionalism and communication had doors fitted just 2.5 WEEKS later. I was blown away and couldn’t fathom how I’d been messed around for so long by New Wave. The door (Origin 4 panel bifold) is clearly very high quality - smooth operation and well insulated -and looks fantastic. What is really really important in these difficult times is customer service - some businesses e.g New Wave are barely able to operate in the current climate - you can’t even phone them. 1st Folding however ensured I had the Director’s mobile number and WhatsApp and even the head office responded to my emails without more than a few hours delay. This gives me great comfort for the level of after care I can expect to receive. They don’t ask for 100% payment upfront, you can pay with credit card, and they take their own measurements.I wish I had gone with 1st Folding right from the start and I thoroughly recommend you do the same!P.s. they also installed a ‘glass box’ light well in the side return extension which is absolutely fantastic so I also highly recommend their other glazing solutions.
I have been using the team at 1st folding sliding doors for over 10 years now. Their lead times are very good and all the fitters that have worked on our sites have been knowledgeable and professional. Any issues or technical problems (there have been very few) have always got sorted quickly by Marcus, Danny & team. Would recommend. James
Claim your business profile now and gain access to all features and respond to customer reviews.
A FENSA registered bespoke glazing company in west London. We offer full personal service: folding doors, sliding doors & bi fold doors accross the UK
adllogistics.net
kngroup.com
nustarterminals.com
timslastminutemoving.com
newyorkmoldspecialist.com
schwartzlawnmaintenance.com
prestigedampproofingsolutions.com
movingplace.com
richtek.com.au
trustmagnolia.com