1stfoldingslidingdoors.co.uk

4.7
4.7 Based on 111 reviews

A FENSA registered bespoke glazing company in west London. We offer full personal service: folding doors, sliding doors & bi fold doors accross the UK...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

111 Reviews

5 Star
89%
4 Star
2%
3 Star
3%
2 Star
0%
1 Star
6%

Filtered Reviews

Filter Reviews

Review Time

A Very happy customer

Very happy customer with the whole process from coming to measure, to speaking about ideas, sending materials over and installation. The quality of the product does show and would use when I need them next and highly recommend.

5
Date of experience: Oct 25, 2021
Angelica Carter
Great company who designed and created…

Great company who designed and created the most amazing windows for a very unique space. Marcus and Danny are loverly chaps and where great throughout the whole process. We also had Dan and Jenny come to complete the snaggy who were also both amazing and lovely people too who went above and beyond. Highly recommend 😁😁😁

5
Date of experience: Oct 11, 2021
Maude Wilson
Excellent service from start to finish!

Excellent service from start to finish. The team are every level of the organisation and stage of the process are friendly and knowledgeable. We had a seamless experience, from ordering to installation took less than a month. We ordered a 5m Origin [OB49] bifold and they look stunning. Our installation guys were friendly and professional and answered all our questions. We would happily recommend 1st folding to anyone considering new windows!

5
Date of experience: Oct 08, 2021
Ryan Morgan
Very good experience .... Happy to recommend

We have had a very good experience with 1st Folding Sliding Doors. We purchased aluminium bifold doors (3m wide) and two pieces of roof glass (one of which was very large and heavy - 3m by 1.2m) for a new kitchen extension in West London. We had quotes from three different suppliers and I did visit their showroom to do some due diligence. The initial site survey was done by Marcus and he confirmed with our builder what the size of the various spaces had to be and how upstands were to be constructed; that was very helpful. After speaking to them, we were able to split the installation over two separate visits. The installation work has been very professional and we have had a follow-up visit to ensure the work has been carried out properly. Happy to use in future and recommend.

5
Date of experience: Sep 22, 2021
Vilma B.
Unhappy customer

Unhappy customer I really wish this company would finish our job and install our windows. Can’t get an answer out of anyone and it’s been going on for months now.

1
Date of experience: Sep 03, 2021
Dandyskillz87
High quality bi-fold doors with great customer service

I bought two sets of Sunflex bi-folding doors in 2014. Installation was great and very happy with finished product. The doors work well and are very pleasing aesthetically. After 7 years, I recently had an issue where one of the door lock mechanisms got jammed and the doors were stuck closed. I called 1st Folding and they dispatched someone very quickly who fixed the issue free of charge as doors were still under 10-year warranty. Very professional with great customer service. Would highly recommend.

5
Date of experience: Aug 24, 2021
Rose Wright
Just in the process of our third house…

Just in the process of our third house refurbishment using 1stfolding and their team has been, as always, very helpful - despite the issues of covid and brexit affecting everyone the team have made every effort to accommodate our requests and current order. Thank you 5* effort.

5
Date of experience: Aug 23, 2021
Tim Foster
The team have been fantastic

The team have been fantastic, from my first virtual visit / tour of the showroom in March to recent measure appointments and we can’t wait to have the final product fitted. Their unique products are in demand, just look at their Instagram for some really amazing examples of their work and you will see why they are in big demand.Due to my own delays on-site I have had to have multiple surveys with plenty of follow up questions/queries which Marcus has been so patient and helpful with. I have found the service to be superb, with sketches, contract and invoices issued promptly after each stage. Lead times across the entire industry have been impacted by supply chain issues and the team have been very transparent and realistic with that in all communications. Check out their unique oriel window seats and virtually frameless lantern which uses industry leading techniques. I can definitely recommend the team at 1stFoldingSlidingDoors for your special project! Thank Your to Marcus and Team.

5
Date of experience: Aug 11, 2021
Rich Coleman
Professional organisation who installed beautiful windows.

1st folding installed beautiful windows and offered outstanding service and were very professional. Two installers were polite, clean, professional and were able to remove installed windows and fit the new windows with limited / no damage to external walls. Really professional, reasonably priced, very reliable and no ask was trouble for them. We installed dual colour, and windows and openings are stunning.

5
Date of experience: Jul 29, 2021
August Howard
The wheels have fallen off recently

Had a good experience with them earlier in the year when we had bi-folds and a back door installed (all Origin). We went with them for a new front door and window as well and that has been a nightmare. Site visit for front door took place in April 2021. Told there was a four week lead time on door. Door is a straightforward replacement of existing. Installation due to take place 22 July 2021 over three months later. Fitters turned up and door was ordered with hinges on the wrong side and side window glass was broken. They had to order a new door from the factory which had a four week lead time. Fitters turned up with new door 26 August 2021 and when the unwrapped door realised it had no glass in it and that the side window was clear rather than satin as ordered. They came back the next day unannounced and finally did the installation and did a really great job. I am still chasing the side window 18 October 2021 no sign of that and no communication. We have a spray painted temporary window with our nice new door.

3
Date of experience: Jul 22, 2021

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • A FENSA registered bespoke glazing company in west London. We offer full personal service: folding doors, sliding doors & bi fold doors accross the UK

  • language https://www.1stfoldingslidingdoors.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More