Review Time
These are the second bifold doors from 1st Folding that we have installed in two properties. This set are now in their 11th year. The recent service, (post 10 year warranty) could not have been better administered and executed by Jenny in the Service team and Daniel the engineer. There was a full service for the doors along with excellent advice (not to use oil but silicone on the mechanics) and a new set of handles! Feels like a new set of doors! Thanks for your fantastic service.
1stfoldingdoors sets the gold standard for customer care. When faced with a door emergency, Jenny and Daniel swooped in at 8 PM, demonstrating unparalleled dedication. Daniel's swift diagnosis was impressive, providing an immediate temporary fix. The real magic happened the following day when Daniel arrived with Paul for the full repair. Their visit showcased a level of craftsmanship rarely seen today. Paul's meticulous approach, combining engineering precision with genuine care, went above and beyond. He not only fixed the immediate issue but also fine-tuned other components, ensuring everything was perfect. In an era where quality often takes a backseat, Paul's commitment to excellence was a breath of fresh air. 1stfoldingdoors doesn't just install doors; they restore faith in exceptional workmanship. Bravo, and a heartfelt thank you to this remarkable team!
What a pleasure to deal with a company that cares about their product and the end result for the client. Ally (surveyor) was pragmatic, knowledgable and always positive when faced with a possible tough/tight site delivery. I always felt confidence in what was promised and so it turned out. The sliders have transformed our interface between house and garden. Just solid, well built beautiful doors & roof. The installation team were again just superb in every respect. A pleasure to have them in our home. I can't recommend this company more highly.
In an age that seems lacking in customer service 1st Folding is well and truly the exception! Jenny communicates brilliantly and organises the team professionally, providing great customer service. When the team arrive giving you advance notice of their ETA whether alone or in a group they are polite, professional and super efficient in fixing issues or general maintenance. If you need doors, windows etc this is the company you should choose above all others. Thank you 1st Folding.
I will recommend 1st Folding Sliding Doors to anyone looking for windows. I have done my whole house's windows with this company 8 years ago and I am incredibly satisfied with the product. I recently had a problem with one of the doors and they supplied me with a new part and a professional staff member to replace it for me. Please don't hesitate to choose 1st Folding for your house.
I had a great experience getting a set of broken bi-fold doors fixed.Jenny prioritised the repair because the doors could not be closed with Dan doing a fantastic job of releasing and then fixing the door.The repair did require a second visit to supply and fit an additional part but I was kept informed about this and the appointment happened on time.Thanks again Jenny and Dan!
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A FENSA registered bespoke glazing company in west London. We offer full personal service: folding doors, sliding doors & bi fold doors accross the UK
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