Review Time
Excellent service and advice from start to finish. Jenny in the office was really helpful arranging an appointment for the engineer to visit. When Dan the engineer arrived , nothing was too much bother and the issues were fixed quickly. Would thoroughly recommend 1st folding
Had an engineer from 1st folding doors come today for a repair job. Great service and always a pleasure dealing with the company. Just wondering my warranty is coming to an end and am hoping i will still be able to use their services for any future repairs.
Great service from 1st Folding. They're super nice people and always helpful and responsive. Jenny in particular has been so lovely to deal with when we had a small issue, and that was fixed by Daniel who diagnosed and fixed on the spot. Thanks!
Bought my sliding doors a few years ago, recently had trouble with door so contacted the company to assist me. Turns out I’m still under their warranty and an appointment was booked quickly by Jenny. She was so helpful and reassuring. Engineer visited today and resolved the issue , ordered a new part also all under the warranty, amazing! Great customer service from engineer he was friendly and resolved the issue. Thank you for a smooth service , would highly recommend as they make great door and the aftercare service to match.
After an excellent experience of having bifolding doors installed by 1stfoldingslidingdoors many years ago, we recently experience some issues. When I contacted the office, Jenny was super helpful and responsive and Dan the engineer who came to fix the initial issue was very friendly, polite and quickly sorted out the problem. Another issue cropped up soon after which again was attended to speedily and I am convinced this too will be handled efficiently. This is an excellent company which delivers brilliant after sales service and I would highly recommend it.
Had a visit from Dan today, what a lovely fella. My Bi-Fold doors were fitted about 4 years ago and I’m so glad I used the guys at 1st Folding Sliding Doors.From speaking to Jenny in the office to a service call by Dan at home they are always so polite and helpful.Keep up the good work guys your doing a fantastic job.
In 2010 i had my first sliding doors installed in my house, Danny installed them and 15 years later Danny has returned to restore them. His workmanship and skill is off the chart. They could have easily pushed me to replace them but he didnt. Friendly and efficient, finding economical ways to fix a problem makes me a big fan. Marcus, Jenny and the team are amazing. When i first installed my folding doors i recommended to three fruends to use them, 15 years later they are all still happy with their doors. Absolutely amazing!
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A FENSA registered bespoke glazing company in west London. We offer full personal service: folding doors, sliding doors & bi fold doors accross the UK
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