aig.com

1.2
1.2 Based on 102 reviews

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions....

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Average Rating

1.2

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5

102 Reviews

5 Star
5%
4 Star
1%
3 Star
0%
2 Star
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1 Star
94%

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Selena Carter
AIG is worst company I have ever dealt…

AIG is worst company I have ever dealt with! Refusing a claim main reason cause my iPhone was a ‘gift’ I have 4 daughters and myself and husband all with apple and when we are due upgrades we will be changing our devices to another brand! We have been with apple for years and I have never been so disappointed in a service in my life! This company is such a down grade for apple I can’t believe they use them for insurance! £12 a month and they also took my £109 access! Avoid taking apple care with this company it’s a joke!!!!

1
Date of experience: Oct 31, 2022
Thewisplay_00371
Run away

Run away. They're scam. Works with expedia who also is very untrustworthy. I bought a flight ticket and got notice of flight changes which did not fit my schedule so I canceled. Expedia gave me a voucher for the amount ill rather get my money instead. Filed a claim with AIG and they only gave me 10% of my money.

1
Date of experience: Oct 20, 2022
Marcie Bell
This company is an outright scam

This company is an outright scam! I literally was evacuated because of a hurricane that destroyed the whole area and they said they would cover only $300 which covered only one night at one hotel we had to stay at. They just left out the rental car to evacuate, the additional rooms, etc.... Now I'm fighting with them and the adjuster says "we only cover one room and if you don't like it you can contact the state" WHAT? are you kidding me? After further investigation, she never reviewed the entire case or saw all the other receipts. AIG will never pay out your claim. Their customer service is downright horrendous. I used them for every trip for the last 12 years (multiple trips a year) and never needed them. The one time I do, they're rude, unhelpful, and just refusing to pay. By their own admission, my bills qualify and they say too bad. They don't care because what am I going to do about it? STAY AWAY

1
Date of experience: Sep 30, 2022
Rosalind Wright
untruthful company

Hello please be aware of this company they advertise coverage is a rip-off I buy the insurance and when I file the claim they Just dent an e-mail saying sorry but we can not pay your calm so be aware that this people just want to get your money and not honor the policy I will not recommend them I give them an star cause available lower than that but they do not deserve even a star

1
Date of experience: Sep 22, 2022
Tsyqueo
I have had many problems with AIG in…

I have had irritating problems with AIG in messing up my withdrawal check. Firstly I signed paperwork to have the funds transmitted via direct deposit which they managed to totally mess up by claiming they spoke to my bank who they claimed said my account was not recognized although it is a current and active account! They then mailed me a check without even notifying me of the issue about my direct deposit that did not go through. The check got lost as it was not overnighted. I had to check with AIG and rectify this. Now I'm awaiting a supposed overnighted reissued check for my funds. And all of this has cost me at least two weeks of interest and unnecessary stress. Thus, I do not recommend doing business with AIG. And if you need a funds withdrawal asap you may be out of luck!

1
Date of experience: Sep 08, 2022
Scam

I subscribed to their travel insurance before my trip to Cambodia and as soon as I arrived there I tested positive. I contacted AIG to inform them of the situation and ask if they were gonna cover any of the fees of the quarantine and agreed that a part of it will be covered (accommodation and meals). When I got back home I claimed the money that they were supposed to refund me. One of their employee got back to me after a while claiming that my situation was not covered by the insurance I subscribed to, even though 1 month earlier someone from AIG told me the exact opposite.... I would advice any prospective customers to run away from this insurance company they scam you and never pay what they owe you!

1
Date of experience: Aug 31, 2022
Agnes Patterson
They are not there for the customers

They are not there for the customers, you will get denied for your cancellations… Also I have seen where my friends are still waiting for their refund. I will never use them again.

1
Date of experience: Aug 19, 2022
ArniuArnwald16
I bought AIG travel insurance for my holiday and they denied a legitimate claim

I bought AIG travel insurance for my Jetstar flights. The flights were cancelled due to mechanical issues so l had to pay for my Accomadtion even though l didn’t use it on the first night. They will use any excuse not to pay claims. It’s not worth getting their travel insurance for future trips

1
Date of experience: Aug 19, 2022
Delbert Bell
AIG Flight Insurance did not reimburse

I purchased flight insurance for a Spirit Airlines flight through AIG. When I had to unfortunately cancel the flight, AIG would not reimburse for the flight. When I asked to talk to the adjuster, she was so rude and repeatedly talked over me. Now I'm out $400.00 and Spirit is reselling my seat.

1
Date of experience: Aug 10, 2022
ItzelGamer_1103
TRAVEL INSURANCE FROM AIG not worth the price, effort, and headache

We had a problem is with the travel insurance, AIG, which Travelocity sells. AIG makes false claims which suggest that ALL losses will be covered, but they do "everything" NOT TO cover. Our cellphone was stolen during our trip to Barcelona, Spain. We got the police report, phone invoice, etc., and were expecting FULL coverage from the insurance. AIG wanted us to bring documents from our home insurance (?!) in the US. Then they said they only cover "up to" $200 for an Iphone valued $1100 !!. They sent several "fine prints" stating that their lousy insurance is only an "extension" to your HomeOwners' Coverage, and would give us a fraction for our loss. So, TRAVEL INSURANCE FROM AIG not worth the price, effort, and headache.

1
Date of experience: Jun 23, 2022

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Business Details

  • American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

  • language https://aig.com

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