Review Time
This is a worthless waste of money. Please pay attention to all these reviews, they exist for a reason. Too many lawyers and too much BS to navigate, it won’t cover you for anything out of your control. I can’t believe they are still in business!
I used AIG for trip insurance in October of 2022. The night before my husband and I were to travel, I found out that my Father was terminally ill and I as his P.O.A. was needed at his care facility the next day to sign the papers for his admittance to hospice. No amount of information, medical records, or death certificate supplied was suffice enough for this scam company to refund our trip. Such a disgrace.
Not that anyone reads these reviews for anything but entertainment and we all know that all service companies are equally bad and reviews have absolutely no impact on business revenues because we only read them after we have had a horrible experience. Nevertheless, I am so sick of companies outsourcing to the Philippines who cannot really ever understand or address issues. The other issue I have is that although you can update or add beneficiaries online, they will send you much longer paperwork to do so. Why? Absolutely no reason other than the paperwork is much less convenient and asks you to repeat the same information ad nauseum.There, another pointless review that AIG couldn't care less about but allows me to vent.
We had private health insurance which AIG was the underwriter. Unfortunately a family death occurred and was just outside the 45 days and so they declined to offer any financial support which was a nightmare at the hospital as this occurred abroad. The days following AIG continued to call and sell us repatriation services which was utterly disgusting and we felt they were being very pushy. Overall a terrible experience with a company that showed little compassion or understanding!! Stay clear of them for your insurance needs.
Unethical, untrustworthy, incompetent, disrespectful, fraudulent?Months trying to get them to honour Ultra straightforward Excess Insurance claim for small scratch on my Onto Subscription carI settled Onto's invoice in advance, many months ago - AIG / Insurance 4carhire have requested ludicrous levels of evidence initially..then have deliberately prevaricated, procrastinated and deliberately tried to wind up and cause customer most stress, presumably til they go away..They even refuse to accept officially receipted invoice from Subscription company - including direct contact from senior management..YOU HAVE BEEN WARNED!
I had an extended warranty for my whirlpool range from AIG. The appliance either would not heat up or indicated a temperature that was way above (200+ degree above) the actual temperature. Although this happened intermittently, it happened often enough (every couple of days or so when we used the oven). AIG refused to send someone out because they claimed that the problem had to be reproducible when the technician is out and also that the problem was not a functional problem. And they said that this condition was in the contract. To me it was a completely horrible excuse to avoid honoring a contract which was meant to repair an appliance when they no longer function as they should be. How can an oven that was 200 degree below be considered a functional appliance? And do I have to wait until the oven absolutely would not heat up until I can have it fixed? What if the oven stays this way for month and years? How can you cook bread and pastries with random temperatures? DO NOT BUY ANY EXTENDED WARRANTY CONTRACT FROM AIG. Any honorable company would have tried to fix it for me. It was most likely a problem with the temperature sensor. And they could have sent someone out to replace it even if it happens to be a 'good oven day' when the technician comes.
Worst Insurance Experience Ever! So Bad i would say its criminal.Never ever book a Travel Insurance with AIG!I had insurance on a Rental car booked with Expedia, had a car accident, the police determined it wasnt my faul.1.) Filing insurance claims with AIG is the biggest nightmare, they make it as hard as possible to talk to a human being and when you actually get to one its some support person who has no clue and only tells you to wait. On Average it took 4 weeks for them to reply everytime I had a question. Meanwhile the third party insurance paid almost immediatly.2.) Why should i pay anything at all if it wasnt my fault?Even tho the accident was not my fault, AIG tried as hard as they could to get out of paying anything.After waiting for almost a half a year, they payed me out 240 dollars, leaving an additonal 300 for me to pay out of pocket.On top of all this they took off 150,- of the amount they were paying me out for Administrative fees, paying themselfs from my money, event tho they did the worst job ever!Dont ever use AIG you will be left in the Dust!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!AIG will never see another Dime from me again!!!!!!I will make sure no one close to me or any of my Business Partners ever have to deal with this and will always strongly advise to not rely on any AIG services!Thank you AIG for the worst customer service ever!!!!
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American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.
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