ajax.systems

4.7
4.7 Based on 910 reviews

Ajax alarm system — The most awarded wireless security system in Europe...

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Average Rating

4.7

/
5

910 Reviews

5 Star
85%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
3%

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Rick wave
I just started working with Ajaxsystems…

I just started working with Ajaxsystems but their Technical Support Department is super quick on response and always ready to help I am really glad they helped me even on the weekend

5
Date of experience: Sep 27, 2025
Steve
Good reliable system with some very…

Good reliable system with some very good functions.

5
Date of experience: Sep 26, 2025
Paula Williamson
100% amazing company

We are in Bulgaria and this is our 2nd year now using this system and security company. They have been nothing but outstanding in their customer service and response times to any issues. We had a ratty friend who kept setting off the alarm in the garage. They still came out to check , wind ,rain and snow . Thank you

5
Date of experience: Sep 26, 2025
Pradeep Sharma
Technical support team excellent

I had a technical question and the support team responded extremely quickly and comprehensively. All done very professionally.

5
Date of experience: Sep 26, 2025
Jurgen Tessers
Great complete and reliable alarmsystem…

Great complete and reliable alarmsystem with great support. I have now almost completely secured my house with various Ajax components, and I still have a few wishes.

5
Date of experience: Sep 26, 2025
Mr Pearce
Great product, refreshingly amazing customer service

In today’s world of FAQs, DIY customer service and chatbots, Ajax is more than breath of fresh air! We had a problem with the connectivity and power to our hub (all our fault by the way, as the adaptor that our hub and WiFi plugs were connected to had became dislodged from the socket!). We emailed support who responded within the hour and after a few email exchanges (all responded to very quickly) we’d tracked down the issue and sorted it. The product is great as well. We’ve had our Ajax system in for over 2 years now and it’s operated faultlessly. No false alarms and the curtains outside give us total peace of mind. As a total product/service experience I can highly recommend Ajax.

5
Date of experience: Sep 24, 2025
Tony.H
A Modern and Reliable Security Solution

I've been using the Ajax home alarm system for a few months now, and I'm really pleased with it.I had it fitted by an authorised Ajax installer. I could tell it was a quality product. What I like most is how dependable it is. The sensors work like a charm, and I haven't had a single false alarm. It gives me real confidence, whether I'm at home or out and about. The app is user-friendly, letting me arm or disarm the system, check on my sensors, or get instant alerts wherever I am. It's great getting a notification if a door or window opens when I'm not home—keeps me in the loop. The design is another win. The components look sleek and modern, fitting right in with my home's style, unlike some clunky, old-school systems. Plus, the sensor batteries last ages, so I'm not constantly swapping them out. All in all, the Ajax system is a solid choice for anyone wanting a reliable, easy-to-use, and good-looking security setup. It’s modern, and it really lives up to the hype.

5
Date of experience: Sep 24, 2025
Simon D.
Probably the most efficient customer service ever

Probably the most efficient customer support I've ever seen. Most of my cases are answered in around 30 minutes via email. Also, the online manual is just phenomenal!

5
Date of experience: Sep 24, 2025
Akram
Excellent Technical Team.

Helpful and fast responding to partners as well as customers issues. And best way to solving the problem.Keep it up team AJAX..

5
Date of experience: Sep 23, 2025
superb company!

great devices, software and the support too!

5
Date of experience: Sep 23, 2025

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