Name: ancestry.ca
Telephone: 18009589073
Rating: 3.8

Karlee Fisher Guest

Loses test makes you wait offer a free test so you can wait some more

Well i found it odd that they send canadian tests to ireland back to the states my sample is MIA and all they offer is a replacement takes forever very disappointed i wish at this point i could get my money back

Date of experience: Mar 22, 2021

CK Guest

4 years ago

Great company in which to do business

Great company in which to do business. A situation arose that I had to cancel my membership at this time. They were accommodating in my request. Thank you!

Date of experience: Mar 19, 2021

Lorelei Guest

4 years ago

Ancestry offers quick

Ancestry offers quick, pleasant and helpful service

Date of experience: Mar 17, 2021

Frank Harris Guest

5 years ago

The agent was patient

The agent was patient, kind, and helpful ! As a result, I retained my membership !

Date of experience: Mar 09, 2021

Melissa Harris Guest

5 years ago

I need to update my info and rejoin…

I need to update my info and rejoin Ryan was the person I spoke with on the phone very helpful Ancestry is the best sight to find ancestors I would definitely recommend this site I have traced my mom and dads family back to 1700 and also my husbands family the hints are amazing thank you Ancestry for this wonderful site

Date of experience: Mar 05, 2021

Elxetair Guest

5 years ago

Awesome knowledge is a very important thing to me

It’s great I love learning about my family history and not a better place to do it at

Date of experience: Feb 26, 2021

Marsha H. Guest

5 years ago

This company is a joke

This company is scam!all you get for $70.00 is a break down of your genealogy. And not really sure if you can even believe that! We did this for my wife expecting to find out where her family came from, when where and how they immigrated to Canada Etc Etc. NOT a thing like that! I even subscribed to their $149.00 program thinking it would give us the information we were so interested in! Nothing! Nothing more then we already had!They didn't even get the facts of her parents right!They said my wife father died in 1964, when he actually died in 2020!No family tree what so ever! Didn't get even Aunts or Uncles or children or grandparents or anything like that!So disappointing and so mis leading!They do have packages where you spent thousands of dollars to hire private detectives to find out information but after what I experienced I won't trust that either!I actually called them to discuss my disappointment and the answer I got was "well there is a lot of people in the world that have the same name as my wife so its possible to not get it right" Thats with a DNA sample!Don't waste your money or time on this!

Date of experience: Feb 24, 2021

Maximilian Guest

5 years ago

I could not change my payment account…

I could not change my payment account number .But she said I would be able when my bill comes up . Good to know . She explained the why and how . Very satisfied ☺️

Date of experience: Feb 23, 2021

Lance Guest

5 years ago

Ancestry ... great program to use

Ancestry with its user friendly format, their extensive resources and their DNA component have made my research much easier and more satisfying. I wish they would lower their price generally so more people could afford to join and contribute by building their family trees. The collective strength is the power of Ancestry and they could make that even better.