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ancestry.ca

ancestry.ca

3.8
3.8 Based on 151 reviews

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Average Rating

3.8

/
5

151 Reviews

5 Star
60%
4 Star
7%
3 Star
5%
2 Star
7%
1 Star
22%
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Review Time

Rhett Morgan
Membership changed from .co.uk to .ca

courtesy and efficient

5
Date of experience: Dec 30, 2022
Gabriel
GREAT

HELPFUL REPRESNTATIVE

4
Date of experience: Dec 29, 2022
Shepherd C.
It’s ridiculously easy to set up

It’s ridiculously easy to set up. Lots of resources connected to the site that automatically pop up to fill in gaps and add missing info

5
Date of experience: Dec 29, 2022
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Jemma C.
Amazing customer service

I bought two ancestry kits for family members, but they mailed them off without fully reading the instructions. Because of this, there was no way to track the results. Ancestry replaced those kits and sent them free of charge. I don’t think one could ask for better customer service than that!

5
Date of experience: Dec 21, 2022
Hazel H.
Great Customer Care!

Helpful service! Comforting attitude about my problem with loosing information. Very polite. I made sure that I thanked him properly for his help.

5
Date of experience: Dec 21, 2022
Bertram Cook
Kevin was a big help

Kevin was a big help. I think the website should be more detailed in what is offered in each package

5
Date of experience: Dec 21, 2022
Kian Adams
I needed some help and it was provided…

I needed some help and it was provided in a prompt and professional and polite manner.

5
Date of experience: Dec 20, 2022
MH
DNA results

Answered fast !!! Friendly !! Efficient and empathetic and very clear answers

5
Date of experience: Dec 20, 2022
Pavel C.
It is the nice service I have received.

5
Date of experience: Dec 19, 2022
KoB_AzerDream41
Overcharges to my credit card

Company fixed the problem with overcharges to my credit card that I did not authorize.

5
Date of experience: Dec 18, 2022
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