ancestry.ca

3.8
3.8 Based on 151 reviews

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Average Rating

3.8

/
5

151 Reviews

5 Star
59%
4 Star
7%
3 Star
5%
2 Star
7%
1 Star
22%

Filtered Reviews

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Review Time

Hilary Rogers
I wish I didn't have to contact you at…

I wish I didn't have to contact you at all and my Dna sample hadbeen processed the same as my husband's but as soon as I did email i received a quick response

4
Date of experience: Apr 05, 2021
Conrad Harris
I am trying to recover my lost drivers license...

I am trying to recover my lost drivers license info, I am sure this will help, give that person a raise, just my opinion...

5
Date of experience: Apr 03, 2021
Anthony Butler
Just quit explaining nothing about your…

Just quit explaining nothing about your a scam outfit. Why won't you talk to me instead of trying to save your ass on the reviews. IDIOT'S

1
Date of experience: Apr 03, 2021
Kimetz200215
I had extremely high expectations and…

I had extremely high expectations and it would be unlikely to reach them. But I am happy with what I found out and will recommend and use this service.

3
Date of experience: Apr 02, 2021
Not worth the money!

I was disappointed with the process. We had to make numerous calls because they said they couldn’t find our sample. The process was tedious. At one point, they were going to send us another kit but did not. We finally received an email to say my DNA was ready. The website was not user friendly and we had to seek out tech support on three occasions to help us find the results. The results were vague and skimpy. I question some of the validity. The ads for the service are misleading. Correspondence with the site always wants you to pay more for information that was implied, as included, when one purchased the kit. I would not recommend ancestry to anyone. What I thought would be an interesting study in my history was truly a letdown. Please feel free to share my review.

1
Date of experience: Apr 01, 2021
Carol Ann
Terrible terrible terrible Very…

Terrible terrible terrible Very disappointing DNA results I could have done in my head

1
Date of experience: Apr 01, 2021
Lara Ross
I was invoiced for an account that does…

I was invoiced for an account that does not exist anymore. I try customer services and I have been unable to get an answer or a refund. Be aware.

1
Date of experience: Apr 01, 2021
Nadia Ball
Great job Thanks L.M.

5
Date of experience: Mar 30, 2021
Carina Taylor
Thanks Ancestry for your top notch…

Thanks Ancestry for your top notch service!

5
Date of experience: Mar 28, 2021
lethibault131250
Amazing service

5
Date of experience: Mar 26, 2021

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