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ancestry.ca

ancestry.ca

3.8
3.8 Based on 151 reviews

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Average Rating

3.8

/
5

151 Reviews

5 Star
59%
4 Star
7%
3 Star
5%
2 Star
7%
1 Star
22%
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Filtered Reviews

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Review Time

Ayami_
Couldn't access Ancestry records

Kareem was quick in resolving my issue and empathic when I told him my daughter-in-law, who was handling my ancestry records, passed away recently. I couldn't access my ancestry records.

5
Date of experience: May 18, 2023
Robin
Great customer service through their…

Great customer service through their call-center

5
Date of experience: May 15, 2023
Nikolai Dupont
It was Good call

4
Date of experience: May 12, 2023
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Clara
Excellent

The person that took the time to be more than helpful

5
Date of experience: May 11, 2023
Rob
I been looking for my dad’s family i hoping

I didn’t know I had a acct and the lady was most helpful for I’m excited for my adventure

5
Date of experience: May 11, 2023
JusteDrole
I had a pleasant representative from…

I had a pleasant representative from the call centre and she was helpful and efficient.

5
Date of experience: May 11, 2023
Myron Foster
Support person was knowledgeable and quickly provided appropriate solution

Support person was knowledgeable, friendly, efficient and responsive. Brandon proposed a solution (free replacement kit) to begin process with new kit.

5
Date of experience: Jan 02, 2023
Pete Rogers
I've been a subscriber to Ancestry for…

I've been a subscriber to Ancestry for many years because I'm able to easily keep my family tree up-to-date and connect with others with whom I share DNA. I was able to receive a good discount today when renewing my subscription.

5
Date of experience: Jan 02, 2023
MC49
Quick survey

Quick surveychoice to answer in a narrative given.

5
Date of experience: Jan 02, 2023
Eadwulf Lewis
Device

DeviceNo list of options No close t shirts Shipping taxes exchange

5
Date of experience: Jan 01, 2023
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