Review Time
I am very unsatisfied with Asphaltgold's after-sales service.I've ordered from the website several times, but this time my package never arrived. I had ordered two pairs of shoes for a total of 228 euros I explained the situation to them two weeks ago and provided proof of the loss of my parcel.Till this day, I haven't received any compensation/refund they're just messing around with me, it's not serious at all.
Asphaltgold is one of my go-to stores for sneakers and streetwear. Their selection is outstanding—mixing big names like Nike and adidas with more niche, gorpcore-friendly brands like Salomon, Hoka, and ROA. If you’re into that technical, outdoor-meets-urban look, they’ve got you covered.The website is clean, easy to use, and full of high-quality product photos. Shipping is fast, and communication is clear every step of the way. I also appreciate their fair approach to hype drops and raffles.Overall, Asphaltgold delivers a premium shopping experience while staying rooted in street culture.
Order Number: #AG44274002I placed my order on the jordan 4 white cement on July 21, and it’s now July 28, my tracking still hasn’t updated, and the order has been stuck at “shipment on its way” since July 22. Funny is that they never gave me a tracking number too!I contacted support multiple times and only got automated responses sending me links to dpd tracking, meanwhile I haven't received my tracking numebr. No actual update or solution has been provided.Very frustrating experience, especially since the website said 3–5 day delivery. I’ll update this review if anything changes, but this has felt extremely stressful so far. Feels like my money got stolen.
Ordered paraboots which had just been added to their website (quite costly shoes). After around 4 days got told they had been busy and therefore my order would be delayed 1-2 days. Further 1 week passed when I got the notification that my order had been cancelled due to stock issues. Really bad service and will not buy from there again
I never leave reviews, but I felt I had to in this particular case as i feel completely scammed. I never received my order. After months of correspondence back and forth, they still won't reimburse me for the cost. My recommendation: buy your stuff somewhere else.
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