Review Time
Bought a tracksuit in the middle of feb. After a weeks waiting the tracking keep saying: 'The sender has sent information on a shipment item with this ID, but we have not yet received the shipment item.' Afterwards I contact Aspaltgold - who can tell me, theres been a mistake with the data on my package, and I should wait a few days for them to fix it. I then wait 3 days and contact them again. Ones again I'm being told it will take som extra days and now 3 weeks in I contacted them again yesterday. This time no respond on my latest email or further explanations, simply just a refund on the mail.
I placed an order (#AG43985196) a month ago, but I still haven't received it. I contacted the shop, and they only responded once, stating that shipping could take up to 3 weeks. In the meantime, I contacted the shipping company, and they confirmed that they never received the package. I’ve tried contacting the shop multiple times, asking for a refund or an update on my order, but I received no response. This experience has been very disappointing. I wouldn’t order from them again, especially during a sale period. It doesn’t feel reliable.
Glad I found this shop, as they were the only ones with the shoe I wanted in my size. Delivery in 2 days to BE is very fast. Shoes arrived in perfect condition. Will definitely use Asphaltgold for future purchases.Someone wrote that positive reviews here are fake, but it's often the case that people with negative experiences are more likely to write reviews than those with positive ones. I used this store for the first time and was really surprised after reading the negative reviews.
#AG43984807I ordered a shoe on 27.01.2025!I haven't received it since. No matter how many times I write a letter (now I have also sent a statement of withdrawal), I always get the answer that it takes 3 days to respond and I do not receive a response. I feel this is inhuman treatment and theft at the same time. Shame on you and return my money as soon as possible!
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