axs.co.uk

1.1
1.1 Based on 201 reviews

AXS is a digital marketing platform for purchasing tickets for sports and entertainment events in the US, and overseas....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.1

/
5

201 Reviews

5 Star
1%
4 Star
0%
3 Star
1%
2 Star
0%
1 Star
97%

Filtered Reviews

Filter Reviews

Review Time

ricardo Knight
Sold tickets with payment details provided still not received the money after six weeks

Six weeks ago, I sold the tickets and provided the Paypal account at the time.Still not received the money despite contacting their support which did not acknowledge the above.I wish the pop star managers cared more and looked at these reviews I mean 1 star on trust pilot is awful.

1
Date of experience: Feb 24, 2026
Lach
Worst ticketing system I've experienced 🤬

We missed out on awesome seats for the foo fighters in Sydney because AXS system is garbage. took payment and everything but no tickets after 48 hours of waiting, we called and there was no evidence they were purchased in their system..... so we missed out on them. warning to event organisers, use Ticketek or Ticketmaster next time, at least their system works!

1
Date of experience: Feb 23, 2026
Grrizz
Apparently they sell tickets..

Apparently they sell tickets... wouldn't know because their site doesn't let me...

1
Date of experience: Feb 23, 2026
Denise Casely
A very poor app, why are company using them?

I have purchased tickets for crufts and have had nothing but trouble accessing AXS site. I just hope l will be able to retrieve my tickets on the day!

1
Date of experience: Feb 07, 2026
Allen Cook
Very poor website

I already have virtual tickets for an event. I've changed my phone number so the AXS app will no longer work because it is phone number dependent. Trying to change my phone number proved to be impossible. I spent about 4 hours on the app, and on my desktop. Everything is digital and the FAQ don't give you the answer. No real people. Negotiating this terrible website is like finding your way through a maze and time consuming. Very frustrating. However eventually I discovered a link to customer service which was hiding. Once there a human solved my problem!

1
Date of experience: Feb 02, 2026
Paul
NOT RECOMMENDED !!

NOT RECOMMENDED !!! BE AWARE !!! I spent several hours trying to buy a ticket for Disney on Ice. Was blocked as a bot 3 times, spoke to tech support on AXS website. Unblocked and again on the final stage stopped by the payment method. 3 different devices, 4 different cards, and all the time unable to purchase. The worst thing is that my Monzo allowed to send the money twice, and now I need to wait for a refund, no idea for how long. I reported them through my bank as a SCAM. NIGHTMARE!

1
Date of experience: Dec 26, 2025
Kelly Shing
Total waste of money! Massively misleading show!

I was one of many hundreds if not thousands that were appalled at the production you sold tickets for at the AO arena on 23rd December.The whole show was an absolute disgrace, massively mis-advertised and the producers should be ashamed for advertising trailers for something that was so different to what was performed. The expectation was a breathtaking cirque style show, instead we got amateur actors, a poor stage set out, cheap props, disgusting "glory hole" jokes, plus racist comments, totally inappropriate for children! Dont even get me started on the "magic flying bicycle" as advertised on the trailer which was a bicycle placed on top of a golf buggy!What I thought would be a pre Christmas treat. Instead it cost me over £400 to watch utter rubbish. An expensive night which was utterly disappointing. Hundreds of complaints and yet axs refuse to take any responsibility and refund our money! Disgusting!

1
Date of experience: Dec 23, 2025
Gill Chesterman
Unbelievably useless

Spent hours trying to book a show, should really have taken that as an omen and left it. Axs advertised Wicked Wizard of Oz Cirque Spectacular as family entertainment but what we watched was anything but. Now refusing to refund tickets through Consumer Rights Act 2015 as the selling agent for Worldsbiggestproduction who put on this fiasco.

1
Date of experience: Dec 22, 2025
Niall H-S
Worst website ever?

Useless website that is inconsistent, fails to take payments and only interested in upselling their crap and selling your data to 3rd parties

1
Date of experience: Dec 20, 2025
Gary Holbrook
Do not sell tickets on this platform

Do not sell tickets on this platform, they will hold onto your money for months on end while they decide what they would like to pay you from the originally stated amount you sold them for. This company is a complete sham

1
Date of experience: Dec 17, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • AXS is a digital marketing platform for purchasing tickets for sports and entertainment events in the US, and overseas.

  • language https://axs.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More