backmarket.es

4.1
4.1 Based on 81 reviews

Smartphone reacondicionado y garantizado. Y cientos de portátiles, PS4, tablets, televisores, etc. Entrega 48h. iPhone reacondicionado, Galaxy S6 reacondicionado, etc. https://www.backmarket.es/ https://www.backmarket.es/opiniones...

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Average Rating

4.1

/
5

81 Reviews

5 Star
70%
4 Star
6%
3 Star
1%
2 Star
2%
1 Star
20%

Filtered Reviews

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Review Time

El Holandés
I used to be very sceptical about this…

I used to be very sceptical about this website but when my daughter needed a decent laptop I decided to try a used high end model instead of a new budget laptop of the same price. It has been a great decision, the Lenovo Carbon X1 was over €2000 just a few years ago now bought for a fraction of the price.

4
Date of experience: Oct 02, 2025
Ivan Šarić
Phone was as promised

Phone was as promised. My wife is satisfied with the model

5
Date of experience: Sep 29, 2025
Pete Cronshaw
Avoiding Warranty!

The phone itself was in very good condition and arrived swiftly; however, the earphones were faulty, but wasn't an issue for me. The main issue was two months before the 2-year warranty expired, the phone suffered from the famous "green screen of doom". I contacted Back Market to get the ball rolling on a warranty repair but was told that because the seller was no longer on their platform, they will not honour the repair but will offer a refund instead. This refund was extremely limited, only if the phone was not connected to any account or had any damage of any kind?! I obviously couldn't factory reset the phone because the screen was unreadable. There was also damage on the rear of the phone, but had not affected the operation of the phone. So they denied a warranty repair and the refund?! Awful way to treat their customers

1
Date of experience: Sep 23, 2025
Roberto L
El dispositivo vino en perfectas…

El dispositivo vino en perfectas condiciones con batería al 100% y sin ningún arañazo ni desperfecto.

5
Date of experience: Sep 14, 2025
Michael
The phone was in excellent condition…

The phone was in excellent condition and as described. The box it was sent in was very ordinary.

5
Date of experience: Sep 09, 2025
Mr Martin
todo perfecto / everything perfect

el macbook pro estaba listado como excelente. mas bien era completamente nuevo, sin tocar, sin haber estado sacado de la caja, ni una raya, nada, en perfecto estado.me llego en unos 4 o 5 dias, en perfecta conducciones. muy bien empaquetado.funciona de maravilla. mejor que pude imaginar. super contento estoy. gracias.---------the macbook pro was listed as in excellent condition. better said, it was brand new. not a scratch, looked as if it was never taken out of its box, in perfect condition.it arrived in 4 or 5 days. perfectly boxed & well protected. they packed it great & very secure in bubble wrap.it works great, better said excellent. better than i could imagine. im super happy. thank you !!!!

5
Date of experience: Sep 08, 2025
Janet Riley
5 star serevice

Everything was as expected, excellent service as always.

5
Date of experience: Sep 01, 2025
Tom S
A special thanks to sophie c

A special thanks to sophie c. that advised me to shop on back market and she was right, the iphone is perfect, couldn t be happier!

5
Date of experience: Sep 01, 2025
Alejandro O
Good

Everything works as expected, great service

5
Date of experience: Sep 01, 2025
Javier Contreras
Al Iphone no le funcionaba el Faceid y…

Al Iphone no le funcionaba el Faceid y una de las camaras al hacer zoom x2 le sale una linea negra.

1
Date of experience: Aug 25, 2025

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Business Details

  • Smartphone reacondicionado y garantizado. Y cientos de portátiles, PS4, tablets, televisores, etc. Entrega 48h. iPhone reacondicionado, Galaxy S6 reacondicionado, etc.
    https://www.backmarket.es/
    https://www.backmarket.es/opiniones

  • email hola@backmarket.es
  • language https://www.backmarket.es

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