Review Time
I have had amazing customer service from Berkhoff. I bought the X7 Elite processor at Goodwood food show after being impressed by the process to make ice cream. I also have a range of cookware from Berkhoff which I bought about 15 years ago that are still going strong, so I knew the company could be trusted. On first use I unfortunately broke the tamper stick and could not find a replacement on the web so asked the customer team for help. Jacquie was amazing and offered help immediately. I was very impressed by her. Thank you Berkhoff
I ordered three sauce pans. Unfortunately only two turned up, so I contacted the company. Jacquie from customer service got back to me within half an hour, having looked into the problem she was able to resolve it immediately, and let me know the third pan would be dispatched the next day. Excellent service. The pans I received I would definitely recommend, as I've used them for years, can't fault them
We love these pans. Had an issue with a couple and returned them for testing. Turns out I haven’t been cleaning them properly for years. Jacquie in Customer Support was amazingly helpful. She gave us all the information we needed to return them, the engineer’s findings and our options. As the fault was ours, we had the option of getting our pans back, or purchasing replacements. We bought replacements. The whole communication and service was second to none. I highly recommend this company and their pans.
We love these pans. Had an issue with a couple and returned them for testing. Turns out I haven’t been cleaning them properly for years. Jacquie in Customer Support was amazingly helpful. She gave us all the information we needed to return them, the engineer’s findings and our options. As the fault was ours, we had the option of getting our pans back, or purchasing replacements. We bought replacements. The whole communication and service was second to none. I highly recommend this company and their pans.
I originally bought the fry pan and lid at the ideal home show. Their fry pans are of very good quality but pricey. One thing worth mentioning, always follow the care instructions rather than the way that some of the products are demonstrated at the show.
I originally bought the fry pan and lid at the ideal home show. Their fry pans are of very good quality but pricey. One thing worth mentioning, always follow the care instructions rather than the way that some of the products are demonstrated at the show.
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The official UK distributors of BergHOFF Eurocast Professional Series Cookware found online at www.berghoffgb.com and at consumer shows and exhibitions nationwide. The BergHOFF Eurocast range of cookware comprises some of the latest technology in lightweight, fat-free, non-stick cookware with detachable handles and oven proof glass lids that is suitable for all hobs including induction! See more
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