Review Time
The reason I have given 1 star is that the courier has given me 3 delivery dates but failed to deliver and claimed to have left a calling card after I contacted the courier company they have admitted the driver was not at my property at all so as of this time I still have not received my package.By using DX Express courier services you are damaging you company's good reputation
We received two Berghoff sauté pans as a Christmas present. These were not exactly the size we needed/ wanted. No problem- the staff at the ?head office could not have been more helpful. The pans were changed for more suitable sizes for our needs and although our choice was a little more expensive we were not even charged the difference. I wish all companies were as easy to deal with.
After around 8 years of regular use my Berghoff Eurocast non-stick Sauté pan both on the hob and in the oven it finally started to lose its non-stick properties. It did still work but not as well as I would like so have now invested in another. They’re not cheap but they are exceptional quality and utilise a non toxic PFOA free ceramic coating . Having a removable handle and an oven proof domed glass lid are also big pluses when moving a pan from hob to oven and perfect for transferring direct to table. A great investment.
Have been using Berghoff cookware range for years, very high quality. Managed to break one of our pot's glass lids recently, and was able or buy a replacement directly from BergHoff. Received it relatively quickly and fits pot well.
I bought a BergHoff Eurocast from a show in the summer. I was so impressed I have ordered more product. Unfortunately I made an error with my order so didn’t receive what I wanted. Not a problem!! I phoned BergHOFF and talked to a very friendly lady who immediately sent out what I should have ordered.Not only a fantastic product but a fantastic back up service as well.Very impressive BergHoff.
My nonstick pan had started (after relatively few washes) to lose its non-stickability...for boiling milk! The support person 's push-back was to tell me I had to keep the bottom shiny - which is difficult to do given that you want to focus on a swift, soapy sponge...washed and gone. Poor pan, poor aftersales service.
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The official UK distributors of BergHOFF Eurocast Professional Series Cookware found online at www.berghoffgb.com and at consumer shows and exhibitions nationwide. The BergHOFF Eurocast range of cookware comprises some of the latest technology in lightweight, fat-free, non-stick cookware with detachable handles and oven proof glass lids that is suitable for all hobs including induction! See more
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