Review Time
I've had my saucepans now for about 2 years and they are still like new I know they are not cheap but my are they worth it. I recently had a problem with one of my lids I somehow managed to crack it, I ordered a new one had a problem about the delivery it was bot delivered I rang customer service and they immediately investigated it and is now on the way excellent service all round
I'm still waiting for the delivery. You really should check that you've actually completed the supply before you ask for 'experience feedback'!The update is that a couple of hours after posting above I received a response call from the supply office apologising for the mishmash. The goods are now promised for this week.
Wow. Great, responsive and efficient service. I had bought and received a 28cm berghoff saucepan replacement lid. The item cracked on 2nd use on the hob. When I contacted the company, I received an almost immediate response stating the item would be posted out. Received same in well packaged box. A very happy customer. Top marks!
I had an issue with the base of a wok I ordered being too small to work on my induction hob. I contacted customer services and they sorted it out without any trouble. They were very responsive and I had a brand new bigger wok within 48 hours, no quibbles. Really was the best customer service
I have had Berghoff saucepans & steamer for nearly 25 years, they have been a great servant for many years of home cooked meals. Recently one of my smaller pans lid had broken, so I looked up the sight, measured my pans & ordered new ones. These arrived, well packaged within a few days, great fit & I am really pleased to be able to keep using my pans. Thankyou.
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The official UK distributors of BergHOFF Eurocast Professional Series Cookware found online at www.berghoffgb.com and at consumer shows and exhibitions nationwide. The BergHOFF Eurocast range of cookware comprises some of the latest technology in lightweight, fat-free, non-stick cookware with detachable handles and oven proof glass lids that is suitable for all hobs including induction! See more
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